Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Support for add custom icon to custom menu item

In 12.22.0 Optimizely CMS UI packages, the menus have been completely redone. We can add custom menu items to the Main menu, but we are unable to enable showing the custom icons for the custom menu items. It is very difficult to navigate the custo...
about 1 year ago in Content Management / Technical 1

Improve model sync speed

Reducing the startup time can mean that when sites are restarted either after a deploy or just a manual restart the unavailability time is reduced. When code changes are made this becomes especially important. When reviewing the startup time for a...
about 2 years ago in Content Management / Technical 1 Investigating

Web/Console user permissions

Currently, we are using Insite 5.1 and migrating to spire. There is a new requirement from the business to have a diversified user entitlements within the organization(so far identified about 50 different entitlements). After assessing the current...
7 months ago in Product Recommendations 1

Add 'Compliance Expiry' Within 'Manage Expiration and Archiving' on CMS Pages

As an Editor in the CMS I want to be able to add a 'Compliance Expiry' date to a page within the 'Manage Expiration and Archiving' popup, so that I can indicate in Edit Mode that the page content will need to be reviewed by the Compliance Team. If...
about 1 year ago in Content Management / Collaboration & Approval 2

Export option for Order and Invoice History

Customer would like to be able to export order history and invoice history into an excel spreadsheet
over 1 year ago in Configured Commerce / Self-Service 1 Gathering interest

Spire > Extend BillToModel with vatNumber

Please add the vatNumber field to the BillToModel so that we can use it on our custom CustomerSettings page. Right now we have Q&D fix for this with a CustomProperty which clutters our Customer entity object
over 1 year ago in Configured Commerce / Orders & Payment 1 Investigating

Extend Language Manager with search possibilities

When site is set up with a lot of languages (50+) the editors have to scroll a lot to find their language. Extend the widget with search possibilities to make it faster to find the language for the editor. And perhaps add favourites so you can sta...
over 1 year ago in Content Management / Multi-language 0

Promotion Redemption Report

Create an easily downloadable report that shows any promotions running on the site and their redemption.
7 months ago in Configured Commerce / Marketing & Promotions 1 Investigating

Full Project View

Allow for a full list view of all project details, including tasks and workflow steps. It's hard to review all the work needed for a project when having to flip between each task to see the workflow steps. Something like this: Task 1 Start Date En...
about 1 year ago in Content Management / Reporting 0

We need to have an option to select/unselect all categories from the Categories List

When editing a CMS page, If Web Editor has to tag a category for a page, editor has to select categories individually if there are 30 categories then editor check the checkboxes for all 30 categories individually. We need an option to Select/Unsel...
over 1 year ago in Content Management / Technical 0