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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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over 3 years ago in Product Recommendations / Technical 1 Future consideration

Add support to product alternate unit of measures in the PIM

Currently, you can only specify a single unit of measure for a product in the PIM. However, Configured Commerce supports alternate units of measure. We’d like to be able to specify multiple units of measure for a product in the PIM, and these shou...
6 months ago in PIM 0

Ability for admins to edit the campaign and mandatory fields of completed tasks

System administrators should have the capability to transfer tasks between campaigns and modify essential fields even after a task has been marked as completed. Currently, the final step of the task needs to be reopened to implement these changes,...

Approved Keyword Suggestions for tagging assets

It would be great if CMP could capture and suggest 'approved' keywords at upload, based on a list of company approved keywords, to encourage users to correctly tag assets using the language used internally. For example an asset about CMP could hav...
about 1 year ago in Content Marketing / DAM/Library 0

Unlock and edit (including adding fields) task briefs created from the work requests

Currently, only admins have the ability to unlock task briefs associated with work requests. However, there are situations where form values may change after the task is created, and it would be beneficial for the creators(task owners) to have the...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Repurchase Algorithm Needed!

Please add an algorithm that allows Optimizely to predict repurchase behavior. For example, if a customer typically purchases a specific sku every 4 weeks, we wouldn’t want to recommend that sku again if they just purchased it yesterday (this is h...
6 months ago in Product Recommendations / Technical 0

Add folder selection in mailing based widget (Performance Dashboard)

As a user, I want to select my recent campaigns for the performance dashboard based on a mailing folder. So I can make sure, that I always get the performance dashboard with meaningful widgets for the mails I find relevant without the need to go a...
over 1 year ago in Campaign 0 Future consideration

GCP Cloud Functions + Edge SDK

Since we are now on Google Cloud a customer has asked us about the possibility of Edge functions similar to AWS Lambda for GCP
over 1 year ago in Feature Experimentation / SDKs & Agent 0 Future consideration

In-Progress Status for Work Requests

It's currently not possible to tell which requests have active work happening in tasks/campaigns based on existing statuses (accepted doesn't necessarily mean work is being done.) It would be great if we could have an in-progress status just like ...
about 2 years ago in Content Marketing / Requests 1 Future consideration

Optimizely Web Exp Customer Java script Utility Function Suggestion

Request: Implement an in-code suggestion feature for Optimizely utility functions. Functionality: When a developer starts typing in the code in the optimizely customer java script text area, the system should suggest available utility functions fo...
6 months ago in Web Experimentation / Developer Experience 0