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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

Status Future consideration
Categories Requests
Created by Guest
Created on Dec 6, 2022

In-Progress Status for Work Requests

It's currently not possible to tell which requests have active work happening in tasks/campaigns based on existing statuses (accepted doesn't necessarily mean work is being done.) It would be great if we could have an in-progress status just like tasks. If there is an in-progress task on the request, then the request itself would be marked as in-progress.

  • Guest
    Sep 21, 2023

    Agree. It would be super handy if the tasks created from the request updated the request rather than remaining completely separate - it essentially doubles the task and makes it confusing for both the requester and the person actioning the request.