Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1764

Broken External Asset Finder

It's very easy to have broken image or document asset when linking to spec sheets and images provided by suppliers or third parties. It would be nice to have a job, tool, or process that finds those for you. It's virtually impossible to do that wh...
about 3 years ago in PIM 1 Gathering interest

Allow results metrics to measure conversions per session

Optimizely FX customers should have the option to be able to measure their conversions (and revenue) against the number of user sessions, rather than just against unique visitors. This could potentially work similarly to how Personalization Campai...
about 1 year ago in Feature Experimentation / Project / Account Configuration / Settings 1 Future consideration

Bookmark or favorite campaigns/tasks

As someone assigned to multiple campaigns and tasks, I would like to be able to bookmark or favorite some tasks or campaigns so that I can quickly access them at any time.
6 months ago in Content Marketing / Plan 0

Set default library upload folder

I would like to be able to set the default folder for all uploads to the library so we can review the files to make sure it matches the naming conventions, file guidelines for what should be published in the library and sort it into the correct fo...
6 months ago in Content Marketing / DAM/Library 0

Add experiment metadata (human readible experiment name, variation name, event name, etc) in E3

Add experiment metadata (start/finish date, etc) to E3. These can be accessed via our REST API but this would reduce the friction points of building dashboards using the E3 data.
about 3 years ago in Experimentation Analytics 0 Future consideration

Boost products while navigating through categories

Boosting product using search is a good feature and works perfectly fine. There should be some mechanism that should boost product while navigating through the categories. There should be a way where boost condition can be customized and boost the...
about 3 years ago in Configured Commerce / Catalog & Assets / Search 4 Gathering interest

Feedback

For Fields - allow sub-fields or conditional fields. For example: Audience > Clergy 2. Clergy > 3.Member 2. Clergy > 3. Leader
6 months ago in Content Marketing / Settings + Configuration 0 Future consideration

Pricing with promotion applied rounded to 2 decimals

Our client wants to round the price with a promotion applied to 2 decimals, because the ERP was setup to allow only 2 decimals and they want all calculations with 2 decimals. For example, a customer ordered 101 EA with a price of 8.973 / EA. The t...
about 2 years ago in Configured Commerce / Marketing & Promotions 3 Investigating

Requests and Campaigns on Board View

In Task board Plan view, you cannot view Work Requests. Viewing WRQs would be helpful because then we could plan/prioritize work that has not been built out yet, or view larger projects as a whole (rather than only the specific deliverables). We w...
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration

Cloudflare timeout setting

Allow the Cloudflare timeout setting to be changed by customer. Currently it's global at 100 seconds.
6 months ago in Configured Commerce / Technical 0