Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1841

Add Group Name filter to Content Type list in admin CMS 12

Imho it should be very easy to implement and will really help alot (mostly for Web admins and developers)
almost 3 years ago in Content Management / Content Manager 0

Email Analytics

It would be nice to be able to see analytics around marketing emails sent from Insite. What is the open rate? What is the click through rate? If you wanted to try a new subject line to see which email had a better open rate, right now you couldn't...
almost 4 years ago in Commerce Analytics 0 Gathering interest

Azure Queue / Service Bus for Message Handling

CDN logs are exposed to us via SAS URI with read Permissions. However if Episerver could consider exposing the Azure Queue / Service Bus that will be a complete solution that helps us consume the logs from Queue., instead of designing a solution f...
almost 4 years ago in DXP Cloud Platform / Telemetry 1 Future consideration

Reassign tasks

As an approver I want to assign or reassign workflow tasks to users So that I can better manage publishing requirements and dates. The outcome is that as admins we have the ability to assign a review item to a particular content author.
over 4 years ago in Content Management / Collaboration & Approval 1 Future consideration

Support setting userAttribute through Optimizely agent environment variable.

We have an enhancement request for https://github.com/optimizely/agent?tab=readme-ov-file#configuration-options. We want to be able to add a property or an environment variable so that we can add a key-value pair for the userAttribute mentioned in...
12 months ago in Feature Experimentation 0

Account switcher should stay on same page

We have many Personalization clients that have multiple accounts in Personalization Portal, to manage their different shops/country-&languages-sites. Unfortunately it has become a pain to make changes across multiple accounts with the new layo...
over 4 years ago in Product Recommendations / Portal 1 Planned

Need to be able to Save a Brief without Completing It

We need the ability to save a brief without completing it and completing all of the required fields. We have multiple use cases where this would be helpful: 1) We have a traffic manager who will be creating tasks based off of work requests, and th...
almost 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0

Make Expiry Dates on Library Assets Functional - Expired Assets Shouldn't be Accessible

As a financial services company, we need the "Expired Assets" to actually be expired and not accessible. That means:- Public Links should go to an error page (a nice feature would be able to customize this page so we can put an "on-brand" error me...
almost 1 year ago in Content Marketing / DAM/Library 0

Choose Whether or Not to Inherit a Work Request Brief to a Task or Campaign

We have a very generic work request brief, and then our traffic manager translates that work request into campaigns or tasks. However, each task (Email, Webpage, Video, etc) has a specific task brief that needs to be filled out. We'd like to be ab...
almost 1 year ago in Content Marketing / Requests 1

Notify of Task Ownership Change

While the default task owner is the task creator, we often update the owner to reflect the project manager on the task. It would be great if, as the PM, I could get a notification when someone assigns me task ownership just like step ownership.
almost 2 years ago in Content Marketing / Notifications 0 Future consideration