Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Ability for our customers to add and remove client users

Ability for our customers to add and remove client users. Atm if an employee leaves or joins, they will have to request for that person to be added or removed from the personalisation portal. This will either be carried out by the CSM, or the CSM ...
almost 2 years ago in Product Recommendations / Portal 0

Add a Parent Campaign ID field and all the parent campaign ID as value under it

We need Parent Campaign ID to display as a field in the field settings so that they appear as filters in different modules in the platform and we want all of their IDs to display as the field value under the campaign ID field. Currently, we use a ...
over 1 year ago in Content Marketing / Settings + Configuration 0 Future consideration

Add all the current .NET cultures to the CMS languages list

For example: We need to add the culture en-ES for a customer. It exists as a valid culture in .NET but is not available to select as a language in the CMS. (In our setup it is not an option to use the default en language code for English on the sp...
almost 2 years ago in Content Management / Multi-language 0

As an editor, I'd like to see where my content blocks are used in the Catalog.

Currently, if we author a block within the catalog but then go to make edits to that block we often see "this block isn't used anywhere" but that is false. It would be helpful to know all the placements within the catalog.
almost 4 years ago in Content Management / Content Manager 0

Send notification when new user is created

Send notification to administrator or admin group when Guest user creation is used
over 3 years ago in Product Recommendations / Technical 1 Future consideration

Customize Wastebasket for MultiSite

We would want the possibility to filter items in Wastebasket by site, so editors across sites are not able to see content in Wastebasket which they do not have rights for.
12 months ago in Content Management / Multi-site 0

Step duration on sub-steps

We would like to be able to add step durations to sub-steps. The total of the durations for the sub-steps should equal the total for the main step.
over 1 year ago in Content Marketing / Settings + Configuration 0 Future consideration

Moving Content Between Plan & Library

Folders should be able to be created in a Campaign or Task, for asset organization. Folders should be able to be imported into Campaign or Task, as well as Collections.
almost 2 years ago in Content Marketing / Plan 0 Future consideration

Show/Hide Fields in a Brief Template Based on Logic

When creating a Brief Template, we have certain fields that should be shown or hidden based on the values selected in previous fields. The current logic in the template builder only allows you to "jump to" a particular field and/or only show limit...
12 months ago in Content Marketing / Settings + Configuration 2

Delete experiment permanently

Currently, we have an API call called "Delete an Experiment" https://docs.developers.optimizely.com/web-experimentation/reference/delete_experiment to archive experiments (it was suggested in another feedback to modify the name into "archive an ex...
6 months ago in Web Experimentation / APIs 1