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Status Future consideration
Product Data Platform App
Created by Guest
Created on Aug 12, 2024

RELATED FEEDBACK

ODP Currency selections not possible

Our site is multi-currency: USD, EUR, GBP, CAD and PTS (which indicates loyalty points). Currently, it's using PTS orders (which start at 1,000) as $ so it's showing a user redeeming for 2k points as having an order value of $2,000. If there was a way to filter this by currency we would just filter to USD only, especially for the key reports and profiles, but that's not currently possible.

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  • Guest
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    |     Aug 14, 2024

    Hello! You can choose which currency you would like the ODP account to focus on in the 'Localization' section of account settings.

    You can also create reports to show multiple currencies. Orders can have unlimited custom attributes; therefore, if you adds an order attribute like ‘currency’ to each order you can use this attribute in ODP in custom reporting and segmentation.

    Hopefully, this helps! I've made a note for us to create more documentation around how to support multiple currencies in the app.