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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Persistent notes field on each page

As an Admin/Editor I would like a Persistent notes feature for each page so that I can store page specific information that only editors/admins can see. EG: this page managed by Product Marketing teamEG: do not delete or move this page
11 months ago in Content Management / Editing 0

Reject an Order

If a Buyer1 places an order, it kicks off to the Approver to approve the order. What if the Approver wants to reject the order for some reason? There needs to be a way to reject and add comments.
almost 4 years ago in Configured Commerce / Orders & Payment 1 Gathering interest

ODP Currency selections not possible

Our site is multi-currency: USD, EUR, GBP, CAD and PTS (which indicates loyalty points). Currently, it's using PTS orders (which start at 1,000) as $ so it's showing a user redeeming for 2k points as having an order value of $2,000. If there was a...
5 months ago in Data Platform App 1 Future consideration

Two-way integration - respond via Teams to post automatically to CMP

(Off the back of a call with a customer) "It would be nice to respond to the CMP notifications within Teams so you don't need to login to the CMP."
over 1 year ago in Content Marketing / Notifications 0

Promotion Redemption Report

Create an easily downloadable report that shows any promotions running on the site and their redemption.
11 months ago in Configured Commerce / Marketing & Promotions 2 Investigating

Retract side menu in Commerce similar to CMS

When you click CMS > Edit, the side menu retracts to provide more hoizontal space. Can you implement the same for Commerce > Catalog?
11 months ago in Content Marketing / CMS + CMP Publishing 0

Allow users to sort comments on review pages

As a content creator, I want to be able to sort comments on review pages depending on what kind of content is being reviewed: Specifically as a graphic designer working on brochures/PDFs, I want to be able to sort comments in these ways: Start on ...
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Allow deletion of identifiers via API

Deletion of identifiers from the customer should be possible via API. I have the following use cases in mind. Anonymize old customer who have requested their account to be deleted. We cannot make the customer anonymous if we cannot clean up their ...
6 months ago in Data Platform App 0 Future consideration

Allow deletion of events via API

It would be necessary to be able to delete event from ODP via API. I have two uses in mind for this. Currently there is no way to delete incorrectly created events. Mistake in data load or integration can cause unwanted event data and we would nee...
6 months ago in Data Platform App 0 Future consideration

Custom, Branded Email Notifications

In order to encourage better interaction (opens, click-throughs, etc.) of emails from the platform, we'd like the ability to customize the email notifications to represent our brand identify. Ideally, we'd like to have control over the copy, logos...
over 2 years ago in Content Marketing / Notifications / Settings + Configuration 0 Future consideration