Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1729

See when someone unsubscribed in recipient history

As an email marketer, I want to be able to see when someone unsubscribed in the recipient history log and which email it was. Bonus points if we can resubscribe them in recipient history. We have B2B clients accidentally unsub and the process to r...
almost 3 years ago in Campaign 0 Future consideration

Option to Have Bulk Edits to Project Lists

We want to be able to bulk update list items. Deleting, Removing or Adding products primarily to multiple lists at once.
5 months ago in Configured Commerce / Marketing & Promotions 2 Investigating

Need the ability to add deployment notifications to more accounts than just the originating developer.

As a Web Development Lead, I need to be notified when releases are actioned by the team. Currently, only the initiating developer gets notifified.
almost 2 years ago in DXP Cloud Platform / Code deployment 0 Future consideration

Dark mode

This isn't an urgent feature request, but I get headaches from looking at light mode all the time and having a dark mode would be very useful.
about 1 year ago in Content Marketing / Miscellaneous 0 Future consideration

Support setting userAttribute through Optimizely agent environment variable.

We have an enhancement request for https://github.com/optimizely/agent?tab=readme-ov-file#configuration-options. We want to be able to add a property or an environment variable so that we can add a key-value pair for the userAttribute mentioned in...
9 months ago in Feature Experimentation 0

Reply all for comments and tasks/campaigns

As an Optimizely user, I would like to be able to quickly and easily tag everyone in a task or campaign in the comments or "reply all" to everyone in a comment without having to @mention each person so that I can be sure everyone gets the comment ...
5 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Provide Sorting Categories on Brand Detail Page

We would like to be able to honor the sort order for brand categories on the categories detail page by using the "SortOrder" property. Today the categories display by name for the brands page
5 months ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

I cannot link to a specific timestamp in a YouTube video

Optimizely does something to my links, such that I am unable to link directly to a specific timestamp within a YouTube video. Example: For this YouTube video (https://www.youtube.com/watch?v=7qTiT5GGm4M), I want to link to the 22 minute 0 second t...
5 months ago in Content Marketing 1 Future consideration

Support Cloudflare Email Address Obfuscation feature as part of DXP

As a DXP customer I would like to prevent email harvesters from scraping my website looking for email addresses to spam. Cloudflare has an Email Address Obfuscation feature which provides a solution but it is not available to DXP customers. https:...
about 1 year ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Notification when adding a task in a Campaign

When adding a task in a campaign users often forget to add a start/end date to the task. It is more obvious when adding a stand alone task then from inside a campaign. Wanted: some kind of pop-up alerting not to forget to also add start/end date +...
5 months ago in Content Marketing / Notifications 0