Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1852

Add API-based translation service to Campaign

As a Customer I want to create localized campaign mailings based on any language with a simple click. An API-based translation service will provide the localized version.
over 3 years ago in Campaign 0 Future consideration

Add Step Due Date to Home Dashboard

Having upcoming steps on the dashboard is helpful, but the actual step due date is a bit hidden. Today, it says something like "due next week" but only gives you the due date if you hover. It would be great to move the step due date into a column ...
about 2 years ago in Content Marketing / Miscellaneous 0 Future consideration

Create a native integration with Clockify for time tracking

We want to track how much time we spend on tasks and projects, but since that functionality is not available in Optimizely, we are working on building our own Zapier integration with Clockify to do that for us. Clockify has native integrations ava...
about 1 year ago in Content Marketing / Integrations 1

Fix bundles to work like they are described in commerce connect

Currently bundles and kits work identically in Configured commerce - allowing you to create a BOM. I have reached out to support and they tell me these are identical features so I'm not sure why they both exist in Configured commerce. For users wh...
5 months ago in Configured Commerce / Catalog & Assets 1 Investigating

Add new field to Work Request template that enables users to search and select Campaign

We are looking for new automation possibilities via the API and as advised by Optimizely's Solutions Consultant, I'm submitting this request for a new field type that enables users to search and select an ‘active’ Campaign in Work Requests. We wer...
5 months ago in Content Marketing / Requests 0

Export Users from the Customer Tab in Admin Console

Export Users from the Customer Tab (Customers > Users > Export List of Website Users for a Specific Bill to)
9 months ago in Configured Commerce / Admin Console & Import/Export 1 Already exists

Copied content items should be pasted as draft items.

In the Optimizely CMS, content items can be copied and pasted into other locations in the CMS respository via the browser UI. However, pasted content items are published immediately. Ideally copied items would be pasted as drafts so that editors c...
about 1 year ago in Content Management / Editing 0

Enable a prioritisation field in Hypothesis (e.g. PILL, PXL etc.)

Have a field which calculates priority based on a configurable prioritisation framework (Optimizely Ideas had similar functionality)
about 1 year ago in Experiment Collaboration and Management / Experiment Collaboration 2 Planned

Task templates for specific user teams or persons

As a creator I would like to create my own task templates that I can share with relevant persons. Only those persons should be able to see these templates when creating a new task.
5 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Deleting Commerce Catalog items warning does not tell you if what you are deleting is referenced anywhere

When you delete a Page or Block in the CMS, a dialog box is shown that informs the user everywhere the items being deleted are referenced. In Commerce Catalog, if you attempt to delete an item you only receive the warning below. It does not inform...
over 3 years ago in Customized Commerce / Catalogs 6 Planned