Customer Feedback

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Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Status Investigating
Product Configured Commerce
Categories Catalog & Assets
Created by Guest
Created on Aug 27, 2024

RELATED FEEDBACK

Fix bundles to work like they are described in commerce connect

Currently bundles and kits work identically in Configured commerce - allowing you to create a BOM. I have reached out to support and they tell me these are identical features so I'm not sure why they both exist in Configured commerce. For users who have integrated to an ERP this feature is not usable as you need the item in your ERP to accept an order, at which point you would just make it in your ERP.

The use case for bundles as described in Commerce Connect is perfect for Configured commerce users who have integrated with an ERP. Specifically building a temporary BOM for the user to select/buy but then adding the individual components to the cart. this way you can create one off bundles that don't exist in the ERP.

Additionally this would clear up the confusion on why you have two identical features (bundles/kits) in CC and standardize the bundle feature in both platforms.

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  • Optimizely
    Sara Winter
    Reply
    |     Sep 9, 2024

    Thank you for submitting this request! Our team is currently reviewing if and how we may implement this feature, particularly with consideration of our wide client base. We will update this ticket once we have completed this investigation.