Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Make it possible to expand more than one level in CD API

As a developer I want to be able to expand more than one level in the Content Delivery API to be able to retrieve nested properties in content areas. When doing this, I want to be able to control the maximum number of levels to expand.
over 1 year ago in Content Management / APIs 1 Future consideration

Adding closed caption files to videos in DAM

When uploading a video into the DAM now, you can't attached closed captioning to it, you have to upload those as separate (unrecognized) files and attach them in your own systems. As a goal to make videos as accessible as possible (and let's be ho...
over 1 year ago in Content Marketing / DAM/Library 0 Future consideration

Deleting Commerce Catalog items warning does not tell you if what you are deleting is referenced anywhere

When you delete a Page or Block in the CMS, a dialog box is shown that informs the user everywhere the items being deleted are referenced. In Commerce Catalog, if you attempt to delete an item you only receive the warning below. It does not inform...
about 3 years ago in Customized Commerce / Catalogs 6 Planned

Please support ANY authenticator app for login (not just Okta)

Please support any authenticator app for login - Forcing people into a Okta lock-in is a big no-go and shines really bad on you as a tech company
4 months ago in User Management 1

Include drop-down choices in Content Definitions API

When setting up a Drop-down list property on a ContentType, the drop-down choices aren't included in the content definition when queried via the Content Definitions API. In the attached screenshot you can see that I've defined 3 options for my dro...
9 months ago in Content Management / APIs 0

Support geo-point and geo-search

The Graph should support the geo-point type that consists of coordinates. Then I want to query with this field type with the following new operators only for the geo-point type: distance and boundingBox. I also want to sort the results by distance...
about 2 years ago in Optimizely Graph 0 Planned

Results summary templates

Use the fields and screenshots on the hypothesis to generate a results summary document to easily share with stakeholders.
about 1 year ago in Experiment Collaboration and Management / Experiment Collaboration 0

Sort roles in Audience role criteria

When adding role criteria in Audiences the role dropdown should be sorted alphabetically.
4 months ago in Content Management / Personalization 0

When adding multiple audiences to a rule, don't default to matching ANY

When you add multiple audiences to a new rule, the default is to match ANY of the selected audiences. We always want to match ALL of the selected audiences, but our users often forget to change ANY to ALL. They put their experiment live and don't ...
over 2 years ago in Feature Experimentation 0 Future consideration

Doesn't display content referencing the item that to be deleted

When editors delete a product from the Catalog, they are presented with a dialog window that simply asks, "Are you sure you want to delete the selected item/items? This action cannot be undone". However, this window does not provide any informatio...
9 months ago in Customized Commerce / Catalogs 1 Planned