Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1837

Add dependencies to blocks

It would be great if blocks could be shown depending on "Dependencies" just like it can be done with form elements. E.g. a block is hidden until somebody clicks a link (button) on the page. It provides me the possibility to add 2 different (CRM in...
4 months ago in Content Management / Content Manager 0

Copied content items should be pasted as draft items.

In the Optimizely CMS, content items can be copied and pasted into other locations in the CMS respository via the browser UI. However, pasted content items are published immediately. Ideally copied items would be pasted as drafts so that editors c...
about 1 year ago in Content Management / Editing 0

Add Step Due Date to Home Dashboard

Having upcoming steps on the dashboard is helpful, but the actual step due date is a bit hidden. Today, it says something like "due next week" but only gives you the due date if you hover. It would be great to move the step due date into a column ...
about 2 years ago in Content Marketing / Miscellaneous 0 Future consideration

Add API-based translation service to Campaign

As a Customer I want to create localized campaign mailings based on any language with a simple click. An API-based translation service will provide the localized version.
over 3 years ago in Campaign 0 Future consideration

Share Carts Across Users via Storefront

Please add the ability to share carts across users associated with a single customer account, including sales rep users
4 months ago in Configured Commerce / Customers 1 Gathering interest

Apply Audience Automatically At The Project Level

As an experimenter I would like to be able to have an audience auto populate for an entire project. The bot filtering provided within Optimizely does not exclude additional bots that we need to remove from testing as an organization, and therefore...
4 months ago in Feature Experimentation / Feature Flagging Workflows 0

As an editor I have to manually give each block a type name aka, Image, Video, Function etc.

The blocks already have a name when developed like "image-block", why cant the Block type name be visible as part or in addition to the block name in the editor. Would be very helpful when searching for blocks. Ie. I use search to find all image b...
almost 4 years ago in Content Management / Asset Management 3

Add to folder and collection on direct library upload

When using the library as a DAM, I often find that I upload files directly into the library UI. On file upload, there's no option currently to assign those files to a folder, or to a collection. They end up in a top level folder then have to be mo...
4 months ago in Content Management / Asset Management 0

Would like to have compilation of most commonly used js functions

As a new Web Experimentation customer, we continue to run into challenges where certain functionality, metrics, events, etc. are not available out of the box. The Solution Architect assigned to us (Ezequiel) has a lot of answers and examples that ...
9 months ago in Web Experimentation / Experiment Authoring 0

Enable a prioritisation field in Hypothesis (e.g. PILL, PXL etc.)

Have a field which calculates priority based on a configurable prioritisation framework (Optimizely Ideas had similar functionality)
about 1 year ago in Experiment Collaboration and Management / Experiment Collaboration 2 Planned