Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1732

Link Intake brief with Workflow automatically

Automatically link Intake Brief with the workflow as a rule so that the users do not need to pick one from the dropdown themselves when TASK is created.
about 1 year ago in Content Marketing / Settings + Configuration 0 Future consideration

Make Experiment Collaboration available as a stand alone solution

Consider offering Experiment Collaboration on its own without requiring an Experimentation or CMP product license.
about 1 year ago in Experiment Collaboration and Management / Experiment Collaboration 0

iFrame and Punchout integration

Our punchout customers are requiring us to keep our punchout catalog in a frame within their procurements systems. We have been told that Optimizely does not support this functionality as it causes conflict with their authentication API. We ask th...
over 2 years ago in Configured Commerce / Integration 0

IP Range criteria for IPv6

When creating audience criteria I would like to add an IP Range criteria for IPv6. Today it is only possible for IPv4.
9 months ago in Content Management / Personalization 0

Schedule publication of media files

I miss the ability to schedule the publication of files that are replaced. I would like to replace it to a certain date.
9 months ago in Content Management / Editing 1

Delete experiment permanently

Currently, we have an API call called "Delete an Experiment" https://docs.developers.optimizely.com/web-experimentation/reference/delete_experiment to archive experiments (it was suggested in another feedback to modify the name into "archive an ex...
5 months ago in Web Experimentation / APIs 1

Ability to cc on a ticket via the supportal widget in CMP

When my team puts in support tickets, there is no option for them to CC me so that I can provide support/escalate the issue.
5 months ago in Content Marketing / Miscellaneous 0

Show both step due date and task due date on Board

At the moment we have to toggle between different views on the board during our WIPs in order to see both current steps due as well as upcoming tasks where we have step assigned to us. Would be very helpful to be able to see both on the same card.
5 months ago in Content Marketing / Tasks, Campaigns, and Events 0

CMS 12 dark mode

My customer, Animal Friends, made a suggestion that a dark mode option would be beneficial for users of Optimizely CMS.
about 1 year ago in Content Management / Technical 0

Epi DXP support for Cloudflare Workers and Apps

As a digital marketing manager responsible for organic search traffic, I would like Epi DXP to support Cloudflare Workers and Apps so that I can use the Ranksense App to make content adjustments at scale for SEO meta, schema and HTML data in a no...
about 4 years ago in DXP Cloud Platform 1 Future consideration