Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Include the top engagement channels (email, Blog, social media), topics, tags

On the engagement insights please can we have more data to show the Top engagement channels / topic / tags
4 months ago in Content Recommendations 0

Milestones - changing owner

Recently we have learned that it is NOT possible to change an OWNER of a MILESTONE in CMP. This was a surprise for us and we believe this should be possible just as it is for other objects. Perhaps this is due to that Milestone is still rather new...
4 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Simplify the process of adding domains

As a owner of multiple sites on the same DXP i would like a simpler way to add domains to our DXP. The process of mailing back and forth with the support doesnt feel like a modern solution.I would like a way where i can add the domain via the mana...
almost 4 years ago in DXP Cloud Platform / Infrastructure mgmt. 3 Future consideration

Copied content items should be pasted as draft items.

In the Optimizely CMS, content items can be copied and pasted into other locations in the CMS respository via the browser UI. However, pasted content items are published immediately. Ideally copied items would be pasted as drafts so that editors c...
almost 1 year ago in Content Management / Editing 0

Enable a prioritisation field in Hypothesis (e.g. PILL, PXL etc.)

Have a field which calculates priority based on a configurable prioritisation framework (Optimizely Ideas had similar functionality)
about 1 year ago in Experiment Collaboration and Management / Experiment Collaboration 2 Planned

HubSpot CRM --> ODP Integration

Ability to send HubSpot CRM data to ODP Ability to send ODP segments and contact data to HubSpot crm
about 2 years ago in Integrations 0 Investigating

Add option to modify the Timezone in the Results Page

Results Page allows to view results for a specific date range, by entering start date and end date. It also shows the current timezone (for example GMT +01 00). It would be good if we could change the timezone from there, so teams in different tim...
about 2 years ago in Experimentation Analytics 1 Investigating

Multiselect users in 'Users & Teams' view

Add a checkbox + 'select all' feature in User & Teams interface. Reason, we want to delete multiple users (ex all 'Expired') from the platform. Now you need to do it one by one, very time consuming.
8 months ago in Content Marketing / Settings + Configuration 0

Missing functionality for delayed publish and interactions with the editor

If I create a delayed version of my content page, I get a nice green information dialog inside edit mode. Telling me that a delay version is created and a lock is set on the current published version. If I create another delayed version of the sam...
4 months ago in Content Management / Editing 0

ContentArea UI design: indicate "user has no access" when it shouldn't

Senario: Current logged in editor has not access to Edit the current page, and all props are greyed out. Ok enouth. But, inside a contentarea there are blocks that the current editor do have Edit access to. But theese blocks are also greyed out, e...
4 months ago in Content Management / Editing 0