Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1784

Global holdout group

The ability to set up hold-out groups, which would allow users to separate a percentage of their user base and exclude them from any experiments or feature launches. This feature would enable users to assess the long-term impact of all cumulative ...
over 1 year ago in Web Experimentation / Project / Account Configuration / Settings  / Targeting 0 Future consideration

Ability to Create bulk promo codes

We'd like a way to create promo codes in bulk - such as the same code but with different variations such as:DED1234 DED2345 etc so that the last digits are randomized and able to provide a unique code list to our team. We currently do this by maki...
almost 4 years ago in Customized Commerce / Promotions 1 Planned

Show different activity types on calendar when using filters.

We have a saved view and we have selected tasks and events when we want to filter by specific workflows the events disappear from the calendar. We would like to be able to filter by different activities and have all the activities show in the Cale...
4 months ago in Content Marketing / Plan 0

Enhancements to current base security with DXP for users

While many of these features can be added programmatically or with a third party authentication server, these to me and multiple clients seem like they should be our base level security. Push a forced password reset to all users on our instance as...
over 2 years ago in Content Management / Roles and Security 0

CMS 12 dark mode

My customer, Animal Friends, made a suggestion that a dark mode option would be beneficial for users of Optimizely CMS.
about 1 year ago in Content Management / Technical 1

Enable setting SubscriptionName in EPiServer.Azure.Events.Internal.DefaultServiceBusEventProvider

Azure Servicebus has a rule that SubscriptionNames cannot be longer than 50 characters. Currently, SubscriptionName is set by the private field _uniqueName in DefaultServiceBusEventProvider.ctor() and there is no way to override it. The field is s...
about 3 years ago in Content Management / APIs 0

Storing Abandoned Cart Data so you can access Historical Data in Analytics

I just recently discovered that because commerce analytics is using a direct connection to my order history and that because the default for saving expired carts is 90days, that I can not longer access abandoned cart data in Opti Analytics for fur...
4 months ago in Commerce Analytics 0

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about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Full Stack Experiment Scheduler

What is the problem you’re trying to solve with this request?Rather than providing a solution, please try to describe the problem in as much detail as possible. Calendar Experiment scheduling - on and off Repeatability Weekly, Monthly, Yearly, Cus...
about 3 years ago in Feature Experimentation / Feature Flagging Workflows 4 Already exists

Ability to disable actions

In some projects, the Customer Service do not have to use some features. For example, in our case, we do not use the Subscription feature. However, it is easy to click on the Convert to Subscription by mistake, creating a Subscription inadvertentl...
over 3 years ago in Customized Commerce / Customer Services 1 Planned