Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Training site - a light site that will leave Foundation six feet under

We desperately need a new light site with all our bells and whistles that is fun and energetic. To give training on, to demo for SAs and to enable and empower our partners. Something that will leave Foundation six feet under. Not full of superfluo...
about 1 year ago in Data Platform App 2 Already exists

Sort roles in Audience role criteria

When adding role criteria in Audiences the role dropdown should be sorted alphabetically.
3 months ago in Content Management / Personalization 0

Add thumbnails for Adobe file types

We often need to add Photoshop, Illustrator, and InDesign files to our Library and it would make it much easier to identify those files if there were a thumbnail image of it's content. Bonus points, but not required, for Premiere Pro and After Eff...
over 1 year ago in Content Marketing / DAM/Library 2 Future consideration

Add support for restriction groups based on warehouse location

Please add support for restriction groups based on warehouse location. Here is a scenario that was given to support. We have customers who buys from different warehouses. They only have one default warehouse mapping but they could pickup from diff...
7 months ago in Configured Commerce / Catalog & Assets 1 Gathering interest

Create a native integration with Clockify for time tracking

We want to track how much time we spend on tasks and projects, but since that functionality is not available in Optimizely, we are working on building our own Zapier integration with Clockify to do that for us. Clockify has native integrations ava...
10 months ago in Content Marketing / Integrations 1

Make all form submissions searchable

There is no way to search all form submissions. I can get a report that shows there was a bounced email from a form submission to abc@xyz.com with the date and time, but I can't search Optimizely to find that form submissions, you can only search ...
7 months ago in Content Marketing / CMS + CMP Publishing 0

As an editor, I'd like navigate to page associated to "For this Page" asset folder

When editing a content object located in "For this X" asset folder I would like to find/navigate to the X content. This can be solved by adding a link in the "For this X" breadcrumb.
about 2 years ago in Content Management / Asset Management 4 Investigating

Custom cultures in DXP

We are facing an issue with non-existing english language cultures for local markets. Ex en-IT. We would like the possibility to add custom cultures in DXP with CMS 12.
almost 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 1 Future consideration

Modify the UI to show the BillTo number when Managing Shared lists

Currently when clicking on the "Shared by ___" or "Shared with ___" hyperlinks next to a list that is currently being shared by billto, you are only met with a message "Shared with all users on billing account." but you are not told which billing ...
7 months ago in Customized Commerce / Technical 0 Gathering interest

Global holdout group

The ability to set up hold-out groups, which would allow users to separate a percentage of their user base and exclude them from any experiments or feature launches. This feature would enable users to assess the long-term impact of all cumulative ...
over 1 year ago in Web Experimentation / Project / Account Configuration / Settings  / Targeting 0 Future consideration