Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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In the Global Search, tasks that are "On Hold" should populate in the search results

Our users rely heavily on the Global Search bar to find their tasks. We've discovered that tasks in a status of "On Hold" do not populate in the Global Search results. Optimizely support informed us this was by design, as the global search bar tre...
6 months ago in Content Marketing / Miscellaneous 0

Step due dates to start from previous step date (not today's date)

When building multiple steps with due dates, it's a bit frustrating that the due date selector always defaults back to TODAY's date. Because the due dates need to be chronological, it would be helpful if the step due date defaulted to the PREVIOUS...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Shared Blocks no longer showing UI hint that block is "Shared"

I've noticed that blocks that are "shared" and coming from a folder no longer show that they are shared in the UI. EPiServer.Cms.Shell.UI: Version 12.24.0.0 This appears to be happening on multiple projects running CMS 12. See attached.
10 months ago in Content Management / Content Manager 0

Object Custom Statuses

We would like to be able to set custom statuses for work requests and tasks in particular. We would like to be able to indicate things like "in design" or "awaiting feedback" to make it clear to collaborators where we are in the process. (Not all ...
about 2 years ago in Content Marketing / Tasks, Campaigns, and Events 1 Investigating

List view incl budget and financials

Hi, in order to get an overview of campaigns that has a budget and be able to follow-up we are asking to include some columns in the list view. See attached.
7 months ago in Content Marketing / Plan 0

Link Validation job use HTTP HEAD and report working external links as broken

The Optimizely CMS link validation job validates both internal and external links. External links are validating using a HTTP HEAD request, but a lot of websites (including world.optimizely.com) do not respond to HEAD requests and are because of t...
over 1 year ago in Content Management / Technical 0

Set a default time zone for date/time editing

Currently in the CMS, time/date pickers are associated to the editors local time. This is problematic, because we have editors all over the US. Entering in time/date information incorrectly will lead to our event registration announcements display...
about 2 years ago in Content Management / Editing 0

Please add a look up for Name (Request Template field)

For REQUEST Templates, is it possible to add a look up field for NAME? Allowing a user to search from (1) Active Directory for those with a Single Sign on Connection OR if that is not possible then search from (2) a list of active Welcome Users? T...
almost 2 years ago in Content Marketing / Requests 1 Investigating

Version control in the message edit view

As a campaign user, I would like to be able to redo/undo the changes in message edit view
about 2 years ago in Campaign 0 Future consideration

Add Events to Milestones

Currently only Tasks can be added to Milestones, but we also need Events to be added to Milestones
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration