Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1739

Report "Form template" is lacking date range

I would like to be able to see usage of different brief templates for a selected time span. Other reports have functionality for choosing time span.
9 months ago in Content Marketing / Analytics 0

Ability to Touch Email Template Code

Our emails do not rendering properly when users have Dark Mode enabled on their devices. We’re seeing this on Outlook desktop, Outlook web, and the Gmail app. See example of what dark mode users see. We'd like to be able to implement code directly...
9 months ago in Campaign 0

Cloudfare DXC Paas Portal - Analytics Restricted View for Clients

Could we please have a “restricted analytics account view” in Cloudflare for our Instances? And if the above is not doable any chance to built a quick custom view with the API? Link : Building custom views · Cloudflare Fundamentals API : Cloudflar...
over 3 years ago in DXP Cloud Platform / Telemetry 1 Future consideration

Google Analytics 4 Implementation

Google is currently running Universal Analytics and GA4 at the same time, but there is a push from Google to set-up new sites on GA4, and there is no guarantee the Universal Analytics will be available once the official switch to GA4 happens. Woul...
about 3 years ago in Configured Commerce / Misc. 3 Planned

Productize the Question/Answering widget in CMS Edit UI

As a customer, I would like to have the question/answering widget available in SaaS CMS and CMS PaaS, So I can ask questions about my content in an easy way.
9 months ago in Content Management / Content Manager 0

Link Validation job use HTTP HEAD and report working external links as broken

The Optimizely CMS link validation job validates both internal and external links. External links are validating using a HTTP HEAD request, but a lot of websites (including world.optimizely.com) do not respond to HEAD requests and are because of t...
over 1 year ago in Content Management / Technical 0

More efficient loading of content area items

As a developer with aims for high performance, I would like the IContentAreaLoader interface to have a batch load method, to load all content area items at once, whether from inline content, cache or database. All while keeping the internal order ...
3 months ago in Content Management / Technical 1

More efficient loading of child content

As a developer with aims for high performance, I would like the IContentLoader.GetChildren method to use batching when loading uncached content from the database. Currently, the CMS will load content one by one and then return a list. But the data...
3 months ago in Content Management / Technical 0

Would like to have compilation of most commonly used js functions

As a new Web Experimentation customer, we continue to run into challenges where certain functionality, metrics, events, etc. are not available out of the box. The Solution Architect assigned to us (Ezequiel) has a lot of answers and examples that ...
6 months ago in Web Experimentation / Experiment Authoring 0

Add Events to Milestones

Currently only Tasks can be added to Milestones, but we also need Events to be added to Milestones
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 1 Future consideration