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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Capture AVS response from PayFlowPro payment gateway

We would like to capture AVS response from PayFlowPro payment gateway to prevent fraud orders. Here is an example of the API response RESULT=0&PNREF=EFHP0D426A53&RESPMSG=APPROVED&AUTHCODE=25TEST& AVSADDR=Y &A VSZIP=N & CVV2...
3 months ago in Integrations 0

Cart History Status Option for PunchOut

When the status is "PunchOutOrderRequest", the only option is to "Resubmit to ERP". However, if the orders we called in/manually submitted to the ERP, I can attached the ERP Number to the "ERP Order Number" input but can't update the status. There...
3 months ago in Configured Commerce / Orders & Payment 1 Investigating

Custom cultures in DXP

We are facing an issue with non-existing english language cultures for local markets. Ex en-IT. We would like the possibility to add custom cultures in DXP with CMS 12.
almost 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 1 Future consideration

Allow workflow steps to be automatically assigned to the requester

Enable automatic assignment of specific workflow steps to the 'Requester,' (i.e., the Owner initiating the Campaign/Task) within the workflow template. Today we can only manually assign them to a specifically named individual or team. This feature...
about 1 year ago in Content Marketing / Tasks, Campaigns, and Events 3 Future consideration

Allow UIHint.CatalogContent for ContentArea

We have need to allow multiple catalog items to be added to a contentarea and the picker does not allow this. There are workarounds but this seems like it would be core functionality.
12 months ago in Customized Commerce / Technical 0 Gathering interest

Attribute Type Exports

An enhancement request I think would be incredibly valuable would be the ability to export Attribute Types.
12 months ago in PIM 0

Parent campaign inherits status from sub campaigns

If you have a parent campaign with 5 sub-campaigns that are all in progress, the parent campaign will show as 'not started'. This is a design flaw since the parent campaign doesnt inherit the campaign status from the sub-campaigns. The parent camp...
12 months ago in Content Marketing 2 Future consideration

Adding 'Creation Date' to Reporting

Adding a request to create the 'Creation Date' field on all reports in order to report on number of tasks by created date.
over 1 year ago in Content Marketing / Plan 0 Future consideration

API to connect to our Getty account via Marketplace

To open up Optimizely Marketplace to our employees, we require the ability to connect directly to our Corporate Getty Account and also remove Adobe and Unsplash as available options. We have strict brand guidelines and employees are supposed to us...
over 1 year ago in Content Marketing / DAM/Library 0 Future consideration

Delegate Work

We'd like the ability to delegate all or some of someone's work to another user in the case that they go out on leave, leave the organization, etc.
about 1 year ago in Content Marketing / Miscellaneous / Settings + Configuration 0 Future consideration