Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1796

Change denominators to track funnel-conversions better

We want to measure conversion of different steps in our funnel, including offline events based on prior conversion steps and not always based on visitors. in our case: We do create leads on our landingpages which we then call on the phone. for som...
over 2 years ago in Experimentation Analytics 1 Planned

Enhance CMP CMS connector to support multiple sites per CMS codebase instance

Currently the first version of the CMP to CMS connector only support a scenario of one codebase to CMP instance. Therefore if a client has multiple CMP instances connected to different multisite instances in the CMS this does not work. For example...
9 months ago in Content Marketing / CMS + CMP Publishing 1 Investigating

Ability to view the videos from public link in the library

We would like the ability to view the videos from the public link in the library instead of downloaded upon clicking.
over 1 year ago in Content Marketing / DAM/Library 0 Future consideration

Add Sender Name For Outbound Emails

Currently, you can set the sender email address in configuration (settings > site configuration > default email address) and override at the email address however you CANNOT set the sender name. If you set the default email address to norepl...
3 months ago in Configured Commerce / Admin Console & Import/Export 1 Investigating

Preview of documents when edititing.

In the previous version there has been an icon like a globe in the top right corner of Epi's editor where you have been able to open the current page you are editing in a new window with its external link (without seeing it in the editor). That ab...
about 1 year ago in Content Management / Editing 0

CMP Accessibility Settings

We'd love to see some more accessibility settings available in the CMP, especially for those who are vision impaired. Some ideas: dark mode adjustable default font sizes
over 1 year ago in Content Marketing / Miscellaneous 1 Future consideration

Calendar: Monday as first day of the week

In the Plan module and Timeline view, as well as in tasks and workflows, calendars are shown with date selectors. These calendars starts with Sundays. However we always refer to Mondays as the first day of a week. There's a risk of miscommunicatio...
over 1 year ago in Content Marketing / Plan 1 Future consideration

Show a Child Variant Product also as an Individual Product

As an eCommerce Manager with hundreds or thousands of Variant Products, I often end up with specific child variants which are now being Liquidated, Discontinued, etc - and I want to have a Specific Category where my Customers can go see those spec...
6 months ago in Configured Commerce / Catalog & Assets 1 Gathering interest

MAU Consumption Notification

Hi Team, To manage Experimentation MAU Consumption I would like to request a notification functionality that alerts customers when a certain percentage of their allotment has been consumed so as to we can ensure that Overages are avoided in a time...
3 months ago in Web Experimentation / Project / Account Configuration / Settings 0

Custom cultures in DXP

We are facing an issue with non-existing english language cultures for local markets. Ex en-IT. We would like the possibility to add custom cultures in DXP with CMS 12.
almost 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 1 Future consideration