Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

ADD FEEDBACK

All feedback

Showing 201

Add more available model values to all email templates

As a client some basic information available on all the email templates, to provide a better experience to our customers. WebsiteUrl -> Will help link back from the email back to the website. This variable is available on some templates, but no...
9 months ago in Configured Commerce / Misc. 1 Gathering interest

Alert when a product reaches or falls below minimum inventory threshold (VMI)

When using VMI, it would be helpful to have an alert email sent out when a product hits or falls below the defined minimum inventory value. The email could also include a summary of products that are at or below minimum. This would help with effic...
10 months ago in Configured Commerce / Catalog & Assets 1 Gathering interest

Create Sector Stores - Like Brand Stores

Customer would like to be able to use a data field (like we use Brand for Brand store) to be able to create "Sector Stores" like Brand Stores. Examples: "Food & Beverage", "Hospitals", "Education" "Municipalities" - products would have one or ...
about 3 years ago in Configured Commerce / Catalog & Assets 1 Gathering interest

Show a Child Variant Product also as an Individual Product

As an eCommerce Manager with hundreds or thousands of Variant Products, I often end up with specific child variants which are now being Liquidated, Discontinued, etc - and I want to have a Specific Category where my Customers can go see those spec...
10 months ago in Configured Commerce / Catalog & Assets 2 Gathering interest

Separate the "build email" step from the "send email" step for easier extensibility

As a partner developerI want to have a point of extension between building an email and sending an emailSo that I can modify the email properties (ie. To, CC, Body) without overriding the code responsible for sending the email. The following files...
3 months ago in Configured Commerce / Technical 3 Gathering interest

Ability to Customize Promo Code Errors

It would be amazing if we (the Opti customer) can customize the promo code error message. Currently if a customer is outside of the promo parameters (i.e. over the total $ amount), the website says Invalid Promo Code. It isn't invalid, it just doe...
over 2 years ago in Configured Commerce / Marketing & Promotions 3 Gathering interest

Allows displaying meta fields in single column layout

Meta fields on contacts, orders or organization are displayed with two columns layout. Sometimes this makes the UI cramped and difficult to navigate. Request the feature to allow displaying fields in a single column like the previous Commerce 13.
11 months ago in Customized Commerce / Technical 0 Gathering interest

Multiple Customer Part Number

Customers should be able to add multiple part numbers for a given product per customer in the admin console. Currently, it allows single part number for a given product per customer. In addition to this, few of our clients have the requirement to ...
about 4 years ago in Configured Commerce / Catalog & Assets 2 Gathering interest

Share Carts Across Users via Storefront

Please add the ability to share carts across users associated with a single customer account, including sales rep users
7 months ago in Configured Commerce / Customers 1 Gathering interest

Add to Order History within Console

If you navigate to Order History in the console and click the "i" button, you can see information tied to the order. It would be nice if you can see first name, last name and email address of who placed that order. Our inside staff has to follow u...
over 3 years ago in Configured Commerce / Admin Console & Import/Export 1 Gathering interest