Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 10 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Bulk Download Assets in Content Tab

We'd like to be able to download multiple assets at once in the content tab of a task. That would save us a lot of time, since you have to download everything individually right now.
6 months ago in Content Marketing / Tasks, Campaigns, and Events 1 Shipped

Add Timestamp to Attachments

We'd like to be able to see when an attachment was uploaded without having to scroll though the history tab. That way, we can quickly see which is the newest, especially when multiple assets have been added.
6 months ago in Content Marketing / Tasks, Campaigns, and Events 1 Shipped

Reorder Files in the Content Tab

We'd like to be able to re-order files in the content tab so that we can keep like files together. For example - in a recent task, French and English files were uploaded for review, so when English design & final files were added they bookende...
over 1 year ago in Content Marketing / Tasks, Campaigns, and Events 2 Shipped

Clearly note tasks with overdue steps from campaign view

When you are looking at the tasks in a campaign is quite easy to see if a task is overdue (or incomplete past its due date), but its not as easy to find if a task has an overdue step. The campaign status bar will show that X% of steps are overdue ...
4 months ago in Content Marketing / Plan 2 Shipped

All-Day Events Across Global Calendars

The new addition of event times is great, but there are also cases where we want an event to show up on a single calendar day, regardless of time zones. (Think holidays, etc.) Setting an event from 12:00am - 11:59pm does not accomplish this becaus...
11 months ago in Content Marketing / Plan 1 Shipped

Global Search Improvements - Archived Indicator/Filter/Hide

From Global Search, it's currently impossible to tell whether a task or campaign is archived or not. I typically only want to see non-archived work when I'm searching, so it would be great to allow for either a filter or at least an indicator on t...
8 months ago in Content Marketing / Miscellaneous 1 Shipped

'At Risk' Status for Tasks

It would be great to be able to find tasks that have overdue steps, but the overarching task due date has not yet passed. These tasks would be considered "at risk" just like campaigns are today.
9 months ago in Content Marketing / Tasks, Campaigns, and Events 0 Shipped

Support for InVision URLs

I see that we can add Figma URLs to the content tab, but our team uses InVision App. We would like to use them the same way.
4 months ago in Content Marketing / Tasks, Campaigns, and Events 0 Shipped

Make it harder to accidentally restart Production

I regularly use PaaS Portal for routine tasks in the Production environment, including DB exports, CDN cache flushes, and application log monitoring. When I click on the Troubleshoot tab, then the first item that appears is the "Restart Site" sect...
about 2 years ago in DXP Cloud Services / Infrastructure mgmt. 1 Shipped

Choose "Approved Assets" for Request from Task

When I complete a task that came from a work request, all assets go back to the requester. I'd love the ability to choose, just as we do for the library. Not all assets are actually right for the requester audience.
4 months ago in Content Marketing / Requests 1 Shipped