Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Add category reporting in the Personalization Portal

Add category reporting within the personalisation portal. The reporting available in the portal is sub-optimal and doesn’t provide a very detailed picture. Having the ability to breakdown performance by category (as well as attributes such as type...
about 3 years ago in Product Recommendations / Analytics / Portal 0 Shipped

Stop raising a validation warning if image with empty alt-text is added to an XhtmlString property

With EPiServer.CMS.TinyMce 4.0.0 it's added validation that throws a warning (see screenshot) if the alt-text property for an image inside an XhtmlSring (TinyMCE) is left empty. I very strongly dislike this. It should be removed, or it should be p...
11 months ago in Content Management / Editing 3 Shipped

Emoji Reactions for Comments

PLEASE enable emoji reactions in comments! I work with freelancers and we need to be able to confirm/approve due dates and respond to each other easily, which we cannot do if we have to type out every single response or simple confirmation/acknowl...
about 1 year ago in Content Marketing / Miscellaneous 1 Shipped

Global Search Improvements - Search Fields

We would like to be able to search based on more fields (text, labels, etc.) in order to return better data sets.
about 1 year ago in Content Marketing / Miscellaneous 1 Shipped

Fallback cluster

A fully redundant service with all production traffic served from at least two separate locations would give us additional confidence in the performance and reliability of the graph beyond what is already offered by the very distributed delivery a...
12 months ago in Optimizely Graph 0 Shipped

Warn Users When Unzipping File

When you unzip a .zip file, all of the assets contained in that file become content assets in the task. That could be hundreds of files, and it can make a mess! I don't think it's clear to users what they're about to do, so a warning would be grea...
12 months ago in Content Marketing / Tasks, Campaigns, and Events 1 Shipped

Mark Notifications as Unread

I would like to be able to mark my in-app notifications as "unread" so that I can come back to them later.
12 months ago in Content Marketing / Notifications 0 Shipped

Set Work Request Priority Based on Labels

It would be great if we could set up something akin to a routing rule that would "calcuate" the work request priority based on a set of labels. For example, we might want to make anything that comes from Region A within Business Unit B as a high p...
12 months ago in Content Marketing / Requests 1 Shipped

Vertically Arrange Cards on Board View

Is there a way to change the order of tasks in a vertical column (i.e. move tasks up or down) in the kanban view?
4 months ago in Content Marketing / Plan 1 Shipped

Reorder Files in the Content Tab

We'd like to be able to re-order files in the content tab so that we can keep like files together. For example - in a recent task, French and English files were uploaded for review, so when English design & final files were added they bookende...
almost 2 years ago in Content Marketing / Tasks, Campaigns, and Events 2 Shipped