Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Ability to add web user role that can be added through the web interface

We would love to have the ability to add new web user role that can be assigned through the web interface by an Administrator to another web user. Currently, by default we only have Administrator, Buyer 3, Buyer 2 etc and we have created a new use...
about 1 year ago in Configured Commerce / Users, Permissions & Security 1 Investigating

For all Excel imports in the Admin, there should be a template

As an administrator in the Optimizely Configured Commerce System I have had to load data into the system manually on occasion. I believe that for my organization's benefit, and the benefit of many others, every section that allows a manual excel i...
about 1 year ago in Configured Commerce / Admin Console & Import/Export 1 Investigating

Make "Website" a rule type in the rules engine

Within the rules engine, user can select "customer fields" and "custom property fields" but are not able to select a website. Examples of where this would be useful: Promotions - use rules to make promotions applicable to one of many websites Prod...
about 1 year ago in Configured Commerce / Misc. 1 Investigating

Email CC's when test email is set

This is a request to either place the actual to/cc/bcc emails into the email body if the test email setting is on, OR at least let us customize MailMessage or the CheckTestMode method. It's basically impossible to test if cc and bcc functionality ...
about 1 year ago in Configured Commerce / Technical 3 Investigating

Change sort order of tracking interceptor classes

I have noticed that the Product Recs integration to Commerce 14 is creating three cookies on a new browser session: epi_RecommendationsTrackingSessionId epi_RecommendationsTrackingUserId EPiSessionId However the last one is set before the first on...
about 1 year ago in Customized Commerce / Technical 1 Investigating

Budget Threshold alert related notification emails are being sent to the customer months after initial notification failed.

Budget Threshold emails are being sent inaccurately. Configured Commmerce Customer previously had the budget threshold feature-requesting further review directly with Partner for this existing functionality. ENB-2730: reference for issue and advis...
about 1 year ago in Configured Commerce / Customers 4 Investigating

Add ability to override editorTemplates

It would be great to be able to override editorTemplates. Currently there is an ability to create new ones, however, sometimes we might just want to add a option field like "maximum-number-of-slides" to one of the current OOTB versions. If we do t...
about 1 year ago in Configured Commerce / CMS, Spire & Mobius 1 Investigating

Allow to configure file upload maximum size on nginx server

A good client of ours asked us to implement a feature to allow him to upload files via the storefront that will give additional informations on quotes. Unfortunately, the fact that the upload size limit on the server is 5MB and we can not configur...
about 1 year ago in Configured Commerce / Technical 0 Investigating

Support for multiple location ids in Square payment gateway.

Hi Team, Square payment gateway has provision to provide support for multiple location under its profile. However, Optimizely is not sending location id into request body of CreatePayment Square payment API due to which when amount is captured it ...
over 1 year ago in Configured Commerce / Orders & Payment 0 Investigating

Spire > Extend placeOrder method with properties argument

In the checkout we have an extra dropdown in place. The selected value of this dropdown needs to be send back the backend. Right now the fields in the placeOrder method are fixed. I would like to have a extra (custom)properties dictionary as part ...
over 1 year ago in Configured Commerce / Orders & Payment 0 Investigating