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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Log the trigger actions for emails

In a partner solution provided the budget limit reach emails were triggered from random previous months and there was no way to trace how and when were they triggered. This has created a chaos for the client to answer back their customers.
12 months ago in Configured Commerce / Technical 2 Shipped

Enhanced "Remember me" feature

We feel the ' Remember Me ' feature could be improved while remaining compliant with PCI-DSS. Currently, after the session times-out, users that have checked the Remember Me checkbox, still have access to prices, inventory, and lists of the custom...
over 1 year ago in Configured Commerce / Misc. 2 Shipped

Allow tel: as a valid URL

Our client wishes to have his phone number clickable (tel: URL) in his header top nav (also available in the mobile menu). Right now, only http:, https: and mailto: are considered valid URL per RegEx test.
about 2 years ago in Configured Commerce / CMS, Spire & Mobius 1 Shipped

Admin console : permit select/deselect all or import from CSV

On the admin console when building groups for restrictions or building lists of stores and items to restrict, the console can only shows 100 items per page and the user needs to use the select the 'select all from page' checkbox for each page. See...
about 2 years ago in Configured Commerce / Misc. 1 Shipped

PIM upload of Parent products

Please add an ability to upload parent products into PIM instead of creating them all manually.
about 3 years ago in PIM 1 Shipped

Copy a promotion

Some of our promotions rules/results are complicated and repeating. I'd love to be able to copy a promo, rename it and reuse the parts I want without having to type them all in again.
about 3 years ago in Configured Commerce / Marketing & Promotions 1 Shipped

ReCAPTCHA - Not usable on multiple forms on the same page

ReCAPTCHA does not allow for multiple forms on the same page. Technically this should be possible and is supported by ReCAPTCHA. The limitation is driven by the matt-block/react-recaptcha-v2 library only returns the first ReCAPTCHA result preventi...
7 months ago in Configured Commerce / Technical 2 Shipped

Update Elastic Search Logic to sync Singular with Plural search Terms/Word

We are seeing a discrepancy when users search a singular vs a plural word. Example: Ideally we would expect proper results for both singular and plural word, example Projector and Projectors. When user search "projector" in search box to finds 253...
8 months ago in Configured Commerce / Search 2 Shipped

Remove or Toggle the imagePickerField Appending Width/Height to URL

There is a function (updateFieldWithWidthAndHeight) in the imagePickerField component of Spire that is going out to the URL to detect the source image’s width and height and then appending that to the end of the URL on field blur. Can this be remo...
about 1 year ago in Configured Commerce / CMS, Spire & Mobius 6 Shipped

Support Level 2 and 3 Data for CenPos Payment Gateway

We have a customer that requires to submit Level 2&3 data for credit card transaction. The customer uses CenPos as their payment gateway. That gateway currently does not support Level 2&3 data submission. Only Payeezy seems to be supportin...
over 2 years ago in Configured Commerce / Technical 2 Shipped