Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1838

Full Stack tests show as an ID number instead of Experiment Name.

Expected Experience Full stack tests should be reported using Flag Names and not flag id numbers on https://app.optimizely.com/v2/accountsettings/account/usage . Makes review difficult. Actual Experience (please describe what you see): For the acc...
over 2 years ago in Feature Experimentation / Project / Account Configuration / Settings 1 Future consideration

Make Customer Assignment for Lists Easier to Maintain

It would be nice if we had the ability to assign lists to all customers at one. Currently, I can only assign them to 30 at a time and it is time consuming. We would also like to see the ability to leverage rules to dynamically assign customers bas...
11 months ago in Configured Commerce / Marketing & Promotions 2 Gathering interest

Navigation builder

It would be great if there was functionality within the CMS to be able to build custom navigation for a website and not just use the tree structure. The ability to drag and drop pages in or out of the menu or add external links to the menu. This f...
about 1 year ago in Content Management / Content Manager 0

Salesforce CRM <> ODP Integration

Send data from Salesforce CRM to ODPSend segmented customer data from odp to SFDC
about 2 years ago in Integrations 0 Planned

Allow "Refresh Published Products" in local/dev environments

As of early 2024 or late 2023 (not exactly sure which release), a change was made in the PIM Refresh Published to prevent running in any environment other than Sandbox and Production. This causes hardship/extra work for customers and partners to g...
6 months ago in PIM 0

date picker & time picker conflict with browser's suggestion list

Problem Date- and time picker menu (part of OC's UI) are covered by a list of values which are suggested by the browser (from previous inputs). Please see example for time-picker input field in attached screenshot. Solution The user interface shou...
3 months ago in Campaign 0 Future consideration

Purge CDN cache after successful deployment via API

It would be nice if you could expose endpoint so that we could invoke purging of CDN cache after successful deployment to production environment hosted in DXP. I have found that Cloudflare actually supports that via az cdn endpoint purge -g fagf01...
about 2 years ago in DXP Cloud Platform / Code deployment 0 Future consideration

Summarize Notifications

I get A LOT of notifications, and I do want to hear about everything in them, but it would be great if I could get a roll-up instead. Once a day would be ideal, maybe first thing in the morning. And even for the time-sensitive notifications (like ...
almost 2 years ago in Content Marketing / Notifications 1 Future consideration

Filter results by event tags

We often run into this: When evaluating experiments we need to segment users / events that occured under certain conditions. User attributes don't suffice as often the tags we are looking for change during a session. So we would like to be able to...
over 3 years ago in Experimentation Analytics 0 Planned

Search and replace utility

Our CMS authors need a built-in reporting tool that will list all pages, blocks and documents that contain a specific keyword (In strings, xhtmlStrings or external links). Ideally this would allow replacement of the text with another term in pages...
over 1 year ago in Content Management / Reporting 2 Future consideration