Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1776

Apply Workflow Step Changes to Existing Tasks

When updating a workflow's steps, there is currently no option to apply those changes to existing tasks. We would like the option to update existing tasks as our process changes. (As you can do today when making edits to workflow template fields.)
almost 2 years ago in Content Marketing / Settings + Configuration 1 Future consideration

Reporting on usage of key CMS features: AB testing, Projects, visitor groups etc

I would love to be able to see in the system whether my customers are leveraging these types of very useful functions in the CMS so that if they are not used, or perhaps underused, I can raise this at future check in calls to increase adoption of ...
almost 2 years ago in Content Management / Reporting 0

low level api method to manually update datafile in javascript/react sdk

Currently, I can dynamically update user context but not the datafile. I can only configure time intervals on how often sdk itself will refresh the datafile itself.It's very limiting and I need more control over datafile updates. I suggest to impl...
over 1 year ago in Feature Experimentation / SDKs & Agent 4 Future consideration

Mobile friendly editor

I'd like to suggest that the editing/publishing backend of the Optimizely CMS be a little more mobile-friendly. As a website administrator, I want to be able to make minor edits and publish from my mobile device. Often after hours or when I’m away...
over 1 year ago in Content Management / Content Manager 1

Allowed content types taking up too much space

With the release of CMS v12 an extra information block for "You can add these content types" was added when editing content areas, this can take up significant space within the page. To solve this issue, could that information be added to the tool...
over 1 year ago in Content Management / Editing 1

Filter results by event tags

We often run into this: When evaluating experiments we need to segment users / events that occured under certain conditions. User attributes don't suffice as often the tags we are looking for change during a session. So we would like to be able to...
about 3 years ago in Experimentation Analytics 0 Planned

Add customizable reporting framework to CMS 12

As a developer I want to create custom reports (like in CMS pre-v12). Then I want them listed on the Reports tab so users (with proper access rights) can be viewed or downloaded.
over 2 years ago in Content Management / Reporting 0

Create Sector Stores - Like Brand Stores

Customer would like to be able to use a data field (like we use Brand for Brand store) to be able to create "Sector Stores" like Brand Stores. Examples: "Food & Beverage", "Hospitals", "Education" "Municipalities" - products would have one or ...
over 2 years ago in Configured Commerce / Catalog & Assets 1 Gathering interest

Ability to view the videos from public link in the library

We would like the ability to view the videos from the public link in the library instead of downloaded upon clicking.
over 1 year ago in Content Marketing / DAM/Library 0 Future consideration

Preview of documents when edititing.

In the previous version there has been an icon like a globe in the top right corner of Epi's editor where you have been able to open the current page you are editing in a new window with its external link (without seeing it in the editor). That ab...
about 1 year ago in Content Management / Editing 0