Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1757

Preview unpublished content delivered by Content Delivery API

In the documentation it says that it is possible to enable previews of unpublished content delivered by Content Delivery API https://docs.developers.optimizely.com/content-management-system/v1.5.0-content-delivery-api/docs/customizing-content-deli...
8 months ago in Content Management / APIs 0

User journey track common pathways and journeys leading to more conversions

No description provided
3 months ago in Content Recommendations 0

To show regions / countries with most successful interactions

No description provided
3 months ago in Content Recommendations 0

Content interaction include time spent on content items & the total time spent on a topic

No description provided
3 months ago in Content Recommendations 0

Include the top engagement channels (email, Blog, social media), topics, tags

On the engagement insights please can we have more data to show the Top engagement channels / topic / tags
3 months ago in Content Recommendations 0

Milestones - changing owner

Recently we have learned that it is NOT possible to change an OWNER of a MILESTONE in CMP. This was a surprise for us and we believe this should be possible just as it is for other objects. Perhaps this is due to that Milestone is still rather new...
3 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Create Sector Stores - Like Brand Stores

Customer would like to be able to use a data field (like we use Brand for Brand store) to be able to create "Sector Stores" like Brand Stores. Examples: "Food & Beverage", "Hospitals", "Education" "Municipalities" - products would have one or ...
over 2 years ago in Configured Commerce / Catalog & Assets 1 Gathering interest

CMP Accessibility Settings

We'd love to see some more accessibility settings available in the CMP, especially for those who are vision impaired. Some ideas: dark mode adjustable default font sizes
over 1 year ago in Content Marketing / Miscellaneous 1 Future consideration

Change denominators to track funnel-conversions better

We want to measure conversion of different steps in our funnel, including offline events based on prior conversion steps and not always based on visitors. in our case: We do create leads on our landingpages which we then call on the phone. for som...
over 2 years ago in Experimentation Analytics 1 Planned

Calendar: Monday as first day of the week

In the Plan module and Timeline view, as well as in tasks and workflows, calendars are shown with date selectors. These calendars starts with Sundays. However we always refer to Mondays as the first day of a week. There's a risk of miscommunicatio...
over 1 year ago in Content Marketing / Plan 1 Future consideration