Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Reporting on usage of key CMS features: AB testing, Projects, visitor groups etc

I would love to be able to see in the system whether my customers are leveraging these types of very useful functions in the CMS so that if they are not used, or perhaps underused, I can raise this at future check in calls to increase adoption of ...
over 1 year ago in Content Management / Reporting 0

Allowed content types taking up too much space

With the release of CMS v12 an extra information block for "You can add these content types" was added when editing content areas, this can take up significant space within the page. To solve this issue, could that information be added to the tool...
over 1 year ago in Content Management / Editing 1

Ability to view the videos from public link in the library

We would like the ability to view the videos from the public link in the library instead of downloaded upon clicking.
over 1 year ago in Content Marketing / DAM/Library 0 Future consideration

Storing Abandoned Cart Data so you can access Historical Data in Analytics

I just recently discovered that because commerce analytics is using a direct connection to my order history and that because the default for saving expired carts is 90days, that I can not longer access abandoned cart data in Opti Analytics for fur...
3 months ago in Commerce Analytics 0

CMP Accessibility Settings

We'd love to see some more accessibility settings available in the CMP, especially for those who are vision impaired. Some ideas: dark mode adjustable default font sizes
over 1 year ago in Content Marketing / Miscellaneous 1 Future consideration

Whitelist AzureKeyVault nuget package

Whitelist this nuget package: https://www.nuget.org/packages/Azure.Security.KeyVault.Secrets We have a need to leverage AzureKeyVault to pull configuration settings from client Infrastructure, hence the need for it. So if they were to change the s...
3 months ago in Configured Commerce / 3rd Party Library Allow Listing 1

Replace Image/Block When Marking Existing Asset for Deletion

When we delete an existing, published image or block it is typically because we need to update it with a new block type or image format. We can currently upload a new image with the same name and file format to automatically replace the existing i...
3 months ago in Content Management / Asset Management 0

Calendar: Monday as first day of the week

In the Plan module and Timeline view, as well as in tasks and workflows, calendars are shown with date selectors. These calendars starts with Sundays. However we always refer to Mondays as the first day of a week. There's a risk of miscommunicatio...
over 1 year ago in Content Marketing / Plan 1 Future consideration

Add customizable reporting framework to CMS 12

As a developer I want to create custom reports (like in CMS pre-v12). Then I want them listed on the Reports tab so users (with proper access rights) can be viewed or downloaded.
over 2 years ago in Content Management / Reporting 0

Filter results by event tags

We often run into this: When evaluating experiments we need to segment users / events that occured under certain conditions. User attributes don't suffice as often the tags we are looking for change during a session. So we would like to be able to...
about 3 years ago in Experimentation Analytics 0 Planned