Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1810

Multiple content paths in export feature

As an admin in the Optimizely, I would like multiple pages from different content paths to be exported and imported into another Optimizely environment. Currently to export 5 pages from different content paths makes a user to export and import the...
about 1 year ago in Content Management / Content Manager 0

Configuration Change History

We need to be able to view a changelog of admin settings in the platform for audit purposes. For example, we need to know who changed workflow settings, when, the before/after, etc. We would need this for all types of admin functions - user manage...
over 1 year ago in Content Marketing / Settings + Configuration 0 Future consideration

New cache architecture for the platform

Currently there exists a large number of different caches used in CMS and all its addons, Optimizely codebase primarily uses ISynchronizedObjectInstanceCache (implemented by RemoteCacheSynchronization) but there are a lot of other caching mechanis...
2 months ago in Content Management / Technical 0

ODP --> Microsoft Dynamics Marketing Integration

Sync ODP Segments and data to Microsoft Dynamics MarketingReceive ms dynamics marketing campaign events back in ODP
about 2 years ago in Integrations 1 Planned

Need help with Content Delivery API v3 to get latest version of the page and it's child component in one call.

Hi Team, I am working on headless CMS structure where Front End is driven by nextJS, facing some issue while rendering the preview for Page and it's child component. Here is the case where I am facing the issue. When I am calling below API https:/...
about 1 year ago in Content Management / APIs 0

HSTS on the root domain

We are experiencing some redirection issues we have no control over as they are done in the root domain. http://oldsite.com redirects to https://www.oldsite.com then finally to https://www.newsite.com The redirection should be as follows: http://o...
almost 2 years ago in Product Recommendations / Technical 4

Allow "Refresh Published Products" in local/dev environments

As of early 2024 or late 2023 (not exactly sure which release), a change was made in the PIM Refresh Published to prevent running in any environment other than Sandbox and Production. This causes hardship/extra work for customers and partners to g...
5 months ago in PIM 0

"Publish Page and Blocks" should publish page and all associated unpublished content items

Freelancers add images to the site as unpublished. Then those images are put on pages by editors. They need to be able to publish the the page and all media assets used by that page. The easiest would be that also Media Assets would be included in...
over 3 years ago in Content Management / Editing 2 Investigating

Make "Additional properties" section optional when creating content

Currently non-required properties are listed under a section called "Additional properties" when creating content. This gives users the impression that those properties should be filled out before clicking the "Create" button. This is particularly...
over 1 year ago in Content Management / Editing 2 Future consideration

Filter Library by Teams Visibility

As an administrator of the platform, I would like to be able to filter my library by selecting a Team to see what assets they can see within the Library. We have a large organization with dozens of content creators adding content to our library fo...
about 1 year ago in Content Marketing / DAM/Library 0