Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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3 months ago in Content Management 0

Folder System for Optimizations

As an experimenter I would like the ability to sort my experiments and personalization campaigns into folders based on my own criteria. For my use I would have folders based on the area of the site we are testing (ie. homepage, category page, prod...
5 months ago in Web Experimentation / Other 0

Title missing on images in the Text editing fields

The mouse-over titles are missing in images added in the Text editing fields. This is a normal feature on all CMS:s so it's strange that I can't see it. This would help me make more accessible web content.
almost 5 years ago in Content Management / Editing 1 Future consideration

Epi Find Interface

- Interface is too basic e.g. for the charts, we have mouse over every peak just to see each statistic. - Seems to be lacking insightful data. Would like access to download the raw data so we can massage it for a more meaningful analysis.
over 4 years ago in Search & Navigation 3 Future consideration

Improve user experience for editors when searching for Pages when multi-site

As an editor, when searching in the Pages gadget, results from all sites are shown. Add a label to indicate what site the result is from. It's possible multiple sites have the same named content. i.e. 'Blog' So it would be ideal to see:Blog [Sit...
over 1 year ago in Content Management / Multi-site 0 Future consideration

CMS 12 Admin UI request - sorting & searching Visitor Groups

In CMS 11, Visitor Groups were sorted alphabetically. Now with CMS 12, the list of Visitor Groups are all "mixed up" and it's hard to maintain when you have +100 of them. Please add sort and search to this part of the administration user interface...
over 1 year ago in Content Management / Content Manager 0 Future consideration

ODP --> Microsoft Dynamics Marketing Integration

Sync ODP Segments and data to Microsoft Dynamics MarketingReceive ms dynamics marketing campaign events back in ODP
about 2 years ago in Integrations 1 Planned

Unchecking "show all languages" in back-end (sites tab) isn't saved.

When you uncheck the "show all languages" button (sites tab) and then switch language/do a page reload, the choice isn't saved. It's really annoying for our content editor, since for our multisite project, one of the sites only has very few cultur...
3 months ago in Content Management / Content Manager 0

Support for rearrange tests on Dynamic websites

Optimizely Web Experimentation does not currently support rearrange tests (tests that swap the positions of nodes in a document) on dynamic websites but may extend support in the future. Adding support will mean elements in Dynamic pages can be re...
3 months ago in Web Experimentation / Experiment Authoring 0

Better reporting functionality in CMS

Admin section (reports) good headlines/titles but functionality not good for broken links I want the ability to export to excel, or to be able to sort the list or update the list. I can’t configure or mark what has been checked and would like e.g....
over 5 years ago in Content Management / Reporting 0 Future consideration