Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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CMS 12 removed the fallback language in content area UI

In our solution, we have 31 different languages, and thus a lot of language fallbacks both for pages and blocks. In CMS 11, we could easily spot the blocks in a content area that were a fallback, it would be a slightly darker grey and also had the...
9 months ago in Content Management / Multi-language 0

Exclude Products from Promotions

Creating promotions that apply to a category, product group or the entire catalog is not possible of certain products are set as "Not Equals" in the rule manager. We should be able to exclude products from promotion so that the user can still rece...
2 months ago in Configured Commerce / Marketing & Promotions 2 Investigating

Hello Team, I am using Marketo connector, for sending data to Marketo through epi forms. I want to send email if any data is not passing through Marketo. How can I do that. Please let me know if any suggestions.

Unfortunately, I check the code further, but customizing code to send email if any data is not passing through Marketo is complicated and when customizing it, it might cause another issues in the future.
2 months ago in Product Recommendations / Email Personalization 0

Add to Library Before Task is Complete

We often have "post-production" steps that we want to include on our workflow AFTER the created asset is going to be made available to end-users via the Library. These are steps like social promotion, checking on analytics, etc.
over 1 year ago in Content Marketing / DAM/Library / Tasks, Campaigns, and Events 0 Future consideration

Make prices readonly for one catalog and editable for others

I would like to have the option to make prices readonly for specific catalogs and leave them editable for others. Currently, we can implement IPriceDetailService but this will affect all of the catalogs. Would be also great if we can set different...
almost 4 years ago in Customized Commerce / Catalogs 1 Gathering interest

Edit and delete custom fields

Allow admins to edit or delete custom fields.
over 1 year ago in Data Platform App 1

API for DXP environment restart

Currently you can restart an environment only manually from Optimizely paasportal.We would need an API for restarting environments, which would be a more modern way of doing things and it would allow a better automation for managing environments.
2 months ago in DXP Cloud Platform 0

File extensions for CMP image urls

Currently, the file extension implementation in the CMP seems inconsistently implemented. The urls generated by the CMP do not contain a file extension. https://images4.cmp.optimizely.com/assets/image001-12808-.png/Zz1jYzM4MmY1NjEzZDAxMWVmOTMzODZl...
5 months ago in Content Marketing / DAM/Library 0

[Feature request] Display forms in 'For This Site' and 'For This Page' sections when creating an EpiServer Forms criteria under Audiences

Dear Team, Currently, when setting up EpiServer Forms criteria in Audiences, we can only select forms listed under the 'For All Sites' section. However, our business also requires the use of forms from the 'For This Site' and 'For This Page' secti...
5 months ago in Content Management / Forms 0

Ability to select best bets content using language+region

We currently have our content created on a language+region basis (e.g. sv-se, fi-fi, de-de, es-mx, etc.) and we currently noticed that Optimizely won't let us select content for best bets section--button is greyed out. e.g. Attached an image tryin...
over 2 years ago in Content Management 1 Investigating