Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1822

Fallback Support For Search & Navigation Index

We have been discussing with the Optimizely team around a recently set of outages around Search & Navigation which left our client with reduced operation around Search & Navigation for a fairly long period. What we have discussing and woul...
almost 3 years ago in Search & Navigation 2

Access to container / docker logs

As a developer, I want to access and download container/docker logs from PaaS portal and my environments, just as I can download application logs. This will help me find useful information when a container crashes or fails to start. See attached d...
2 months ago in DXP Cloud Platform / Infrastructure mgmt. 0

Paas Portal Microsoft Teams Deployments Cards

EPI Team, We would like to receive Microsoft Teams deployments cards from the Paas Portal . This is a valuable information for the teams in the field during a release cycle. At date only the person who trigger the deployment receive an email. 1 - ...
almost 4 years ago in DXP Cloud Platform / Code deployment 10 Investigating

Creation of Folders in ODP to better categorize reports, segments, filters, behaviors, etc

Creating a structured folder organization in the Optimizely Data Platform for filters, reports, segments, and behaviors enhances usability and efficiency, allowing teams to quickly locate and manage key assets. By grouping related items, such as f...
16 days ago in Data Platform App 0

Overview of ALL assignees of a Task in Plan module

We suggest to enable an overview of who is working on what in CMP´s Plan module, by seeing all assignees of the respective Tasks (not only the Owner or Current assignee) So either it would list ALL assignees assigned to a Task throughout the workf...
9 days ago in Content Marketing / Plan 0

Add LaunchDarkly to allowedLibraries whitelist

Hi, Out customer indicated they would like to unify the feature flags and feature experimentation software they use over multiple software applications, which also include software maintained by other partners next to ourselves. They already use L...
7 months ago in Configured Commerce / 3rd Party Library Allow Listing 3 Gathering interest

Integration with Voyado for loyalty

We have many joint customers, and although Voyado also have a CDP, integrating with their loyalty system would benefit our joint customers and show how well our platforms play together. By integrating, using RTS, the loyalty data on Voyado would b...
almost 2 years ago in Integrations 0 Investigating

Add a 'select/deselect all' button in 'Target markets' modal

As an administrator, I would like to be able to select/deselect all markets in the 'Target markets' modal, so that I can select the desired market faster. For example, one site has ~50 markets and we only wish to select one, but in order to do so,...
3 months ago in Customized Commerce / Promotions 0

UserProfile visitor group criterion should not throw an exception if current user is logged in through external OpenID Connect provider such as AzureAD / Entra ID.

As a site administrator of a site using mixed-mode authentication (both AspNetIdentity for local users and OpenID Connect for AzureAD / Entra ID users), I want to know that my site will not break if I set up a visitor group using the Site Criteria...
3 months ago in Content Management / Personalization 0

Ability to Show Customers Assigned to Sales Rep AND Website User

If you use the Sales Reps in Opti, when the sales rep logs in, they only see the customers assigned to them. It would be amazing if they could see those customers AND any additional customers assigned to their website user.
9 days ago in Customized Commerce / Roles and Security 0