Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Ability to Remove a Promo Code without having to Clear Cart

Situation: Our client wants to use the promo code with the "one time use" rule for his customers. Problem: If the customer applies the coupon to his cart and decides he wants to remove it to put it on a future cart, there is no easy way to do it. ...
over 1 year ago in Configured Commerce / Marketing & Promotions 3 Shipped

We need HTTPS enabled for Identity server in our Sandbox environment

We need HTTPS enabled for Identity server in our Sandbox environment so we can test authentication. HTTPS is currently enabled in our Prod environment.
over 1 year ago in Configured Commerce / Technical 0 Shipped

Increase Marketing Promotion screen performance

As a Marketer I need to be able to create promotions more efficiently in the Commerce / Marketing. Currently the Discounts and Priorities page within Commerce/Marketing is very slow to the point where we're making mistakes when it comes to exclusi...
over 1 year ago in Customized Commerce / Promotions 2 Shipped

Add Website User Variables to Order Confirmation Email

It would be great to have the following website user variable added as options for Order Confirmation Email. UserLastName UserFirstName UserName
over 1 year ago in Configured Commerce / Marketing & Promotions 5 Shipped

Add larger options to display items under "Show"

Please add the option to Show 500, 1000 or the ability to Select All when reviewing an item list with multiple pages.
over 1 year ago in PIM 1 Shipped

Enhanced "Remember me" feature

We feel the ' Remember Me ' feature could be improved while remaining compliant with PCI-DSS. Currently, after the session times-out, users that have checked the Remember Me checkbox, still have access to prices, inventory, and lists of the custom...
over 1 year ago in Configured Commerce / Misc. 2 Shipped

Remember Me Functionality Doesn't Remember Customers

A customer has received several complaints from their website users regarding the "Remember Me" functionality. Users of the site will first login to the main page and select "Remember Me" but then as they navigate through the site and land on page...
almost 2 years ago in Configured Commerce / Users, Permissions & Security 3 Shipped

Add tags to the <head> tag directly rather than in code

We would like the ability to add tags directly in <head> vs in code
almost 2 years ago in Configured Commerce / CMS, Spire & Mobius 6 Shipped

Order Management Should Only Allow Valid State / Province / Region

In Order Management, the “State / Province / Region” field is a free form text field rather than a drop down list (we’ve never seen a state / province UI that didn’t use a drop down). Without having the correct value to select from a drop down, CS...
almost 2 years ago in Customized Commerce / Orders 0 Shipped

Multiple payment gateways per website

We have below requirement for a client for allowing multiple payment gateways per webiste. Currently we have different Merchant Key for Auth.NET payment processor per showroom. With new requirement PS team wants to define different payment process...
almost 2 years ago in Configured Commerce / Integration 1 Shipped