Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1681 of 1681

Show different activity types on calendar when using filters.

We have a saved view and we have selected tasks and events when we want to filter by specific workflows the events disappear from the calendar. We would like to be able to filter by different activities and have all the activities show in the Cale...
7 days ago in Content Marketing / Plan 0

Manage/assign product badging by website

We want to be able to assign badges by website. Example of use Website1 has product A on promotion -10%, but it's not on promotion on Website2. We want to display the badge only on Website1.
about 1 month ago in Configured Commerce / Marketing & Promotions 1 Investigating

Fallback Support For Search & Navigation Index

We have been discussing with the Optimizely team around a recently set of outages around Search & Navigation which left our client with reduced operation around Search & Navigation for a fairly long period. What we have discussing and woul...
over 2 years ago in Search & Navigation 2

Paas Portal Microsoft Teams Deployments Cards

EPI Team, We would like to receive Microsoft Teams deployments cards from the Paas Portal . This is a valuable information for the teams in the field during a release cycle. At date only the person who trigger the deployment receive an email. 1 - ...
over 3 years ago in DXP Cloud Platform / Code deployment 10 Investigating

Integration with Voyado for loyalty

We have many joint customers, and although Voyado also have a CDP, integrating with their loyalty system would benefit our joint customers and show how well our platforms play together. By integrating, using RTS, the loyalty data on Voyado would b...
over 1 year ago in Integrations 0 Investigating

Document Renditions

Should be able to create renditions for documents not just images or videos. Right now, clients have two upload two assets to support PDF delivery on the site.
8 days ago in Content Marketing / DAM/Library 0

Unable to edit shared blocks on commerce pages

Issue raised on behalf of partner: "I am facing an issue when a shared block is used on commerce pages like category or product page, and when i edit the block it saying "This item is not used anywhere.""
16 days ago in Customized Commerce / Technical 0

Delete Custom created Objects

We would like the ability to delete or hide custom created Objects. Currently these tasks must be handled by Support/Engineering and it can take a long time for these requests to be processed.
3 months ago in Data Platform App 0

Storing Abandoned Cart Data so you can access Historical Data in Analytics

I just recently discovered that because commerce analytics is using a direct connection to my order history and that because the default for saving expired carts is 90days, that I can not longer access abandoned cart data in Opti Analytics for fur...
9 days ago in Commerce Analytics 0

Have a “completed date” in workflow instead of the due date disappearing

When we need to run a report of when tasks have been completed or look in the project page of when a task was completed, it’s missing. Even if I click into the task, there is nothing. We would like to keep a "completed" date in the workflow step.
2 months ago in Content Marketing / Tasks, Campaigns, and Events 0