Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1842

Change logs for templates and workflows

We would like to have a change log of when briefs were edited. At a minimum, we'd like to see who made the change and when. Ideally, we'd also be able to see what was changed. This would apply to all types of templates (campaign, task, etc.) and w...
3 months ago in Content Marketing / Tasks, Campaigns, and Events 0

Order history in a user profile

When looking at a user's profile, it would be really convenient to have an "order history" tab connected from within the Website User Profile. This would save me several steps and time by having to go outside of the platform to look. Thanks.
8 months ago in Configured Commerce / Admin Console & Import/Export 1 Gathering interest

Allow experimentation for email trigger campaigns

As a marketer I want to test different triggers and different prioritization against each other and get reports about scenario A and B. For this I'd like to set up an independet set of triggers (set B) with prioritisations and select a %, a set of...
about 4 years ago in Product Recommendations / Email Personalization / Experimentation 0 Future consideration

Search Campaigns/Discounts by Coupon Codes

As a Commerce > Marketing user, I can currently search by campaign name & discount name. Can a feature be added to also search by coupon code (within a discount)?
8 months ago in Customized Commerce / Promotions 1 Planned

We would like to be able to move other users' comments aside to see original content

When proofing/versioning content, we would like to be able to move another user's comment icon in out of the way so that we can see the original content under the icon.
over 1 year ago in Content Marketing / Miscellaneous 0 Future consideration

Support importing / exporting >2GB data

When developing new sites and features using the CMS, it's occasionally useful to export multiple GBs of new and changed content and assets from a staging environment and import everything to production along with an updated codebase.
8 months ago in Content Management / Technical 0

Overview of Audience groups and where they're used

Requirement: We are currently implementing the personalization on basis of combination of different Audiences using the Azure groups with their respective roles in Optimizely. It is required that certain pages/blocks need to show for some groups a...
about 2 months ago in Content Management / Content Manager 0

DXP ability to amend app service access restrictions

To restrict environments by IP requires implementing something via code: https://docs.developers.optimizely.com/digital-experience-platform/docs/restricting-environment-access This is cumbersome, especially for IP ranges. In addition it's not poss...
about 2 months ago in DXP Cloud Platform / Infrastructure mgmt. 0 Future consideration

Allow Customization of Admin Console Side for Impersonation to DXP site

When admin user on the commerce admin side trying to impersonate web user and they are navigated to the commerce site.we want to customize it, so it redirects to DXP site.. When we try to reset password or trigger account activation emails on admi...
7 months ago in Configured Commerce / Admin Console & Import/Export 1 Investigating

Hide broken links on expired content from Link Status report

Currently, the Link Status report shows broken links that are present on expired pages. I would prefer it if broken links on expired content could be excluded from the report. This could be configurable. Jira ticket
about 4 years ago in Content Management / Technical 1 Future consideration