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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1879

Add Filter Options for Production/Development Environment + Archived/Non-archived Reports

As a data analyst/product manager, I require a comprehensive overview of our experimentation programs within the reporting system. Currently, the system lacks clarity in the following areas, hindering my ability to effectively analyse experiment p...
about 2 months ago in Optimizely Reporting 0

Upload Option in Promotions

When adding a promotion, you need to do so one at a time. If a template and the ability to import were available it could be a huge time savings.
7 months ago in Admin Center 0

Feedback from a POC customer on usability

Here is some feedback I got from someone who's running a POC of Feature Experimentation. Frustrating that Development environment is chosen by default when clicking a Flag. This person has made changes to the wrong environment many times before re...

Specify which domain is the editorial domain / Be able to view the website on the editorial domain

On many of our clients websites we have disabled the /Episerver path on the customer facing domain and have a separate subdomain where editors work. This works great, but in a multi site/multi domain context, jumping between sites will lead editor...
over 1 year ago in Content Management / Multi-site 2

Give warning in Visual Studio if Optimizely nuget package has security vulnerability

I do not get a warning for a vulnerable package from Optimizely like the 4.30 version of Forms. Currently visual studio gives warning if solution contains packages from nuget.org that has a security vulnerability. This is a really nice feature tha...
about 1 year ago in Content Management / Technical 0

Visitor Groups / Personalization settings and Access Rights

I want to define visitor Groups & personalization settings per brand and define which users are authorized to access this (set access rights). Only users who are authorized can see the visitor groups and personalization settings.
about 5 years ago in Content Management / Personalization 1 Future consideration

Image Version updates from the DAM should automatically be reflected on webpages when you are using Renditions

An updated "Version" of an image from the CMP/DAM is automatically reflected on a published webpage; however, if you are pulling in a "Rendition" of the image from the DAM, the updated Version is not shown. For Renditions, you have to use the Asse...
about 1 year ago in Content Management / Asset Management 1

Commerce Product feed to include Stock levels

We want to prevent recommending out of stock products in emails by passing the stock levels in the feed from Commerce to Hubspot via ODP. Can this field please be captured going forward?
11 months ago in Customized Commerce / Technical 1 Gathering interest

We would like to be able to move other users' comments aside to see original content

When proofing/versioning content, we would like to be able to move another user's comment icon in out of the way so that we can see the original content under the icon.
over 1 year ago in Content Marketing / Miscellaneous 0 Future consideration

Multisite Support of Default Warehouse

We have 2 companies. One in Canada and one in the US. Optimizely does not support having a warehouse in the US as the default for our US site and a Warehouse in Canada as the default for our Canadian Site. We do not ship accross the border.
9 months ago in Configured Commerce / Shipping & Fulfillment 4 Investigating