Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1721

Support for handling historical order data

There are 30-something order tables which are associated with orders (including line item, payments, addresses etc). Over time these tables grow very large, which affects not only the size of the tables but also the indexes. Customers that have ru...
7 months ago in Customized Commerce / Orders 0 Gathering interest

Bypass approval sequence for admins

As an administrator I'd like to be able to publish content bypassing the approval sequence. Can there be a feature added to say which roles a particular approval sequence must follow?
over 3 years ago in Content Management / Collaboration & Approval 5 Future consideration

Service API upload path and message storage

Upload path Currently Service API uploads import data to the web app disk. This is first of all problematic in a load balanced server setup. A file can be uploaded to one server but when the commit request is sent, there is no guarantee that it wi...
over 2 years ago in DXP Cloud Platform / Infrastructure mgmt. 1 Future consideration

Allow deletion of old target groups to clean up the lists and overview

As a user I would like to delete target groups that are no longer needed or were created incorrectly to prevent other users from using them. It would also help to keep the overview fast and clean when browsing target groups in the client.
over 1 year ago in Campaign 0 Future consideration

Allow deletion of identifiers via API

Deletion of identifiers from the customer should be possible via API. I have the following use cases in mind. Anonymize old customer who have requested their account to be deleted. We cannot make the customer anonymous if we cannot clean up their ...
about 1 month ago in Data Platform App 0 Future consideration

Allow deletion of events via API

It would be necessary to be able to delete event from ODP via API. I have two uses in mind for this. Currently there is no way to delete incorrectly created events. Mistake in data load or integration can cause unwanted event data and we would nee...
about 1 month ago in Data Platform App 0 Future consideration

Getting a (public) results sharing link via API

Suggested by a customer: "We are automatically exporting all our Optimizely running experiments to Slack and would like to add a link to the results of each experiment to that. As this should be accessible to all users and not only those with an O...
over 2 years ago in Experimentation Analytics 4 Planned

Improve user experience for editors when switching from one site to another

At the moment, when a logged in editor switches from one site (Site A) to another (Site B), where she/he has access to, the user is forced to re-log-in to Site B, and the entire CMS is re-loaded, which takes a long time. The current user experienc...
over 2 years ago in Content Management / Multi-site 0 Investigating

And/Or/Not Options in Filters

We'd love to see more control over how filters are applied, including the ability to choose "and", "or", and "not" logic. This would allow for more curated views, improving the end-user experience.
over 1 year ago in Content Marketing / DAM/Library / Plan 0 Future consideration

Delete Test Data (Products and Customers) from ODP Test in Bulk

Requesting the ability to delete customers, orders, products in bulk from Test ODP via the user interface
over 1 year ago in Data Platform App 1