Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1852

Sharepoint integration

As we store a lot of content on our sharepoint users see the usecase to integrate the content share with Sharepoint. Also, to be able to share URL to sharepoint links
about 1 year ago in Content Marketing / Integrations 0

Improve user experience for editors when switching from one site to another

At the moment, when a logged in editor switches from one site (Site A) to another (Site B), where she/he has access to, the user is forced to re-log-in to Site B, and the entire CMS is re-loaded, which takes a long time. The current user experienc...
over 2 years ago in Content Management / Multi-site 0 Investigating

Multisite Support of Default Warehouse

We have 2 companies. One in Canada and one in the US. Optimizely does not support having a warehouse in the US as the default for our US site and a Warehouse in Canada as the default for our Canadian Site. We do not ship accross the border.
8 months ago in Configured Commerce / Shipping & Fulfillment 3 Investigating

The Publish Approved Product whole job should not fail for one product

If one product fails in the publish approved products job, it completely shuts down. It should instead just skip that product and lot it as an error vs a fatal error. I have 200k products and if the first one happens to have a duplicate URL, whole...
3 months ago in PIM 0

TinyMCE - Paste clean HTML from Word by default

The epi-paste functionality is confusing to our authors. They tend to select "Keep formatting" which keeps all of the Word styles in the HTML. We want clean HTML to be pasted in by default. We would like a way to just set the default behavior to p...
over 1 year ago in Content Management 0 Future consideration

Commerce Product feed to include Stock levels

We want to prevent recommending out of stock products in emails by passing the stock levels in the feed from Commerce to Hubspot via ODP. Can this field please be captured going forward?
9 months ago in Customized Commerce / Technical 1 Gathering interest

Dedicated email proofing so that subject line and inbox preview are displayed

We proof all of our marketing emails in the CMP. Currently, we have to take a screenshot of the subject line and email preview so that the team can review how it will appear in customer inboxes. It would be great to have a dedicated email proofing...
over 1 year ago in Content Marketing / Miscellaneous 1 Future consideration

Add Sender Name For Outbound Emails

Currently, you can set the sender email address in configuration (settings > site configuration > default email address) and override at the email address however you CANNOT set the sender name. If you set the default email address to norepl...
5 months ago in Configured Commerce / Admin Console & Import/Export 1 Investigating

Service API upload path and message storage

Upload path Currently Service API uploads import data to the web app disk. This is first of all problematic in a load balanced server setup. A file can be uploaded to one server but when the commit request is sent, there is no guarantee that it wi...
almost 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 1 Future consideration

Allow deletion of old target groups to clean up the lists and overview

As a user I would like to delete target groups that are no longer needed or were created incorrectly to prevent other users from using them. It would also help to keep the overview fast and clean when browsing target groups in the client.
almost 2 years ago in Campaign 0 Future consideration