Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1812

MetaClass - UIReadonly feature

Currently it is possible to set MetaClass (e.g. CustomerContact) field to ReadOnly. After this the field is greyed out in Commerce Manager and it is not possible to update its value. Unfortunately it also works on changes done from code, not only ...
about 1 month ago in Customized Commerce / Customer Services 0

Allow for mapping to custom objects in Salesforce Marketing Automation connector

As a Salesforce user, I want to be able to map form fields to custom objects other than the five out-of-the-box provided with the Salesforce Marketing Automation connector.
about 1 month ago in Integrations 0

Overview of ALL assignees of a Task in Plan module

We suggest to enable an overview of who is working on what in CMP´s Plan module, by seeing all assignees of the respective Tasks (not only the Owner or Current assignee) So either it would list ALL assignees assigned to a Task throughout the workf...
6 days ago in Content Marketing / Plan 0

Ability to Show Customers Assigned to Sales Rep AND Website User

If you use the Sales Reps in Opti, when the sales rep logs in, they only see the customers assigned to them. It would be amazing if they could see those customers AND any additional customers assigned to their website user.
6 days ago in Customized Commerce / Roles and Security 0

Visual Indicator to show more features within the Content Block of Rich Text

The Content Block within the Rich Text widget, should have a visual indicator to show there are additional options, i.e. add images, on the collapsed view.
6 days ago in Configured Commerce / CMS, Spire & Mobius 1 Gathering interest

Product Badging - Create rule based on number of days

Current rule only allows a date range. I would like to create a rule that drops a new product badge on items that were created in the last xxxx number of days.
7 days ago in Content Marketing / Plan 0

Creation of Folders in ODP to better categorize reports, segments, filters, behaviors, etc

Creating a structured folder organization in the Optimizely Data Platform for filters, reports, segments, and behaviors enhances usability and efficiency, allowing teams to quickly locate and manage key assets. By grouping related items, such as f...
13 days ago in Data Platform App 0

Unpublish content from the "publish" menu

Currently the way to "Unpublish" (as in expire) content in the CMS isn't very intuitive for people who don't have lots of Optimizely CMS experience. Especially editors coming from other platforms. I've built a CMS 12 plugin that solves this and pu...
over 2 years ago in Content Management / Content Manager 1 Planned

Access to container / docker logs

As a developer, I want to access and download container/docker logs from PaaS portal and my environments, just as I can download application logs. This will help me find useful information when a container crashes or fails to start. See attached d...
2 months ago in DXP Cloud Platform / Infrastructure mgmt. 0

Fallback Support For Search & Navigation Index

We have been discussing with the Optimizely team around a recently set of outages around Search & Navigation which left our client with reduced operation around Search & Navigation for a fairly long period. What we have discussing and woul...
almost 3 years ago in Search & Navigation 2