Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Retain versions correctly for a content move in CMS tree (to fix invalid editor history)

As a content editor I want to be able to move content (for example a page) in the CMS tree. When I do this at present a new version is created but this is merged with the previous update for that content. I want a new version to be created and the...
22 days ago in Content Management / Editing 1

Cloudflare Image Resizing - Support external hostnames

I want to use the Cloudflare image resizing for my client, who hosts their images within the Optimizely DAM. This worked in the BETA phase and works with the native Cloudflare offering, so it seems that Optimizely has added the restriction. Why? T...
16 days ago in DXP Cloud Platform / Traffic management 1 Already exists

Proactive Site Monitoring

Opti should provide proactive site monitoring to its configured commerce customers. Customer should received an alert from Opti about server errors, hosting issues, site restarts, etc. As hosting provider, Opti should support the platform from thi...
22 days ago in Configured Commerce / Technical 0

Improve UI for a better editing experience on language settings and similar popups

While the updated CMS area in Optimizely 12 has improved in many ways, some parts of the UI have been changed in a way that makes editing more difficult. One such area is the language settings, where previously only languages that had settings ass...
7 days ago in Content Management / Editing 0

Unpublish content from the "publish" menu

Currently the way to "Unpublish" (as in expire) content in the CMS isn't very intuitive for people who don't have lots of Optimizely CMS experience. Especially editors coming from other platforms. I've built a CMS 12 plugin that solves this and pu...
almost 3 years ago in Content Management / Content Manager 1 Planned

Role based access for

Hi team, We are working on role and access restrictions for users through Application Dictionary access configurations. The Console role access for Library → Media, Marketing → Search → Indexing and Jobs --> Schedule Job are hard coded in the b...
8 days ago in Configured Commerce / Users, Permissions & Security 0

Improvements local inline blocks

This is the drawback right now with local blocks: There is no way to map the inline local blocks between versions or language contexts. Why not add a GUID? There is no way in the UI (Dojo JavaScript API) to determine if the context is within "inli...
8 days ago in Content Management / APIs 0

Add support for Croatian language

Search & Navigation are missing languages, among them Croatian that we need for our website. Please prioritize adding more languages to Search & Navigation.
about 1 month ago in Search & Navigation 0

Fallback Support For Search & Navigation Index

We have been discussing with the Optimizely team around a recently set of outages around Search & Navigation which left our client with reduced operation around Search & Navigation for a fairly long period. What we have discussing and woul...
almost 3 years ago in Search & Navigation 2

Paas Portal Microsoft Teams Deployments Cards

EPI Team, We would like to receive Microsoft Teams deployments cards from the Paas Portal . This is a valuable information for the teams in the field during a release cycle. At date only the person who trigger the deployment receive an email. 1 - ...
almost 4 years ago in DXP Cloud Platform / Code deployment 10 Investigating