Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1856

Make fields required within the DAM

Woudl like to make certain fields required for certain asset types to prevent assets being uploaded without the min. fields/taxonomy
7 days ago in Content Marketing / DAM/Library 0

Fallback Support For Search & Navigation Index

We have been discussing with the Optimizely team around a recently set of outages around Search & Navigation which left our client with reduced operation around Search & Navigation for a fairly long period. What we have discussing and woul...
almost 3 years ago in Search & Navigation 2

Paas Portal Microsoft Teams Deployments Cards

EPI Team, We would like to receive Microsoft Teams deployments cards from the Paas Portal . This is a valuable information for the teams in the field during a release cycle. At date only the person who trigger the deployment receive an email. 1 - ...
almost 4 years ago in DXP Cloud Platform / Code deployment 10 Investigating

Add task to multiple milestones

I'd like the ability to add a task to multiple milestones. Currently, if you try and add a task to a second milestone it's removed from the first milestone. But there are times when one task applies to two different milestones and it would be bene...
8 days ago in Content Marketing / Tasks, Campaigns, and Events 3 Future consideration

Bearer Token via API

We need bearer token to work with Opti management user API, but there is no endpoint available to get the bearer token https://docs.developers.optimizely.com/platform-optimizely/v1.2.0-opti-id/reference/authentication
8 days ago in Opti ID 0

Allow the possibility to manage multiple category trees by customer

n a large project with many different customers, not all of them are expected to use the same categories with the same names. We would like to have the possibility to assign categories to specific customers. This will result in a menu and categori...
8 days ago in Configured Commerce / Catalog & Assets 1 Investigating

Redirects on CMP for Deleted Assets

Currently there is no option to implement redirects on CMP.As per the feedback: After discussing with our development team and reviewing the current capabilities of CMP, it appears that the functionality to programmatically implement redirects for...
8 days ago in Content Marketing / DAM/Library 0

Make the Salesforce Marketing Cloud (ExactTarget) plugin work for multiple Business Units

Problem We are using the Plugin in Optimizely CMS to easily connect Optimizely Forms to Salesforce Marketing Cloud Data Extensions. This works very well when the user that's used to configure the connector only has access to 1 Business Unit (MID) ...
9 days ago in Content Management / Forms 0

Better access rights management for assets

There is a lack of functionality around limiting access to assets for different user groups. Any user group with editor access will currently have access to all blocks and media. A user group with access to a part of the pagetree shouldn't have ac...
about 2 months ago in Content Management / Asset Management 0

Integration of AI based Chatbot / Agent

Configured Commerce has always focused on the value of its self-service capabilities to increase customer adoption, increase customer retention, and to free up Sales and Customer Service to focus on more complex, high-value engagements. Providing ...
about 1 month ago in Configured Commerce / Self-Service 1 Gathering interest