Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1879

Service API upload path and message storage

Upload path Currently Service API uploads import data to the web app disk. This is first of all problematic in a load balanced server setup. A file can be uploaded to one server but when the commit request is sent, there is no guarantee that it wi...
almost 3 years ago in DXP Cloud Platform / Infrastructure mgmt. 1 Future consideration

Getting a (public) results sharing link via API

Suggested by a customer: "We are automatically exporting all our Optimizely running experiments to Slack and would like to add a link to the results of each experiment to that. As this should be accessible to all users and not only those with an O...
about 3 years ago in Experimentation Analytics 4 Planned

Move "My Assignments" to the homepae

The current homepage does not show priorities or make it easy to see what work is due soon or overdue, we have to rely on the "my assignments" section. It would be very helpful to have this view on the homepage as a tab.
about 1 year ago in Content Management / Content Manager 0

Allow deletion of old target groups to clean up the lists and overview

As a user I would like to delete target groups that are no longer needed or were created incorrectly to prevent other users from using them. It would also help to keep the overview fast and clean when browsing target groups in the client.
about 2 years ago in Campaign 0 Future consideration

CMS Editor - Allowed Types - Restriction Info

In the CMS Editor, when a content area has AllowedTypes specified, it always lists types that are not allowed in the hint text. However, the list that's not allowed is not complete. We expect the only the types that are allowed to be listed. Examp...
7 months ago in Content Management / Editing 0

A true unpublish option or the ability to schedule the end of expiration

A true unpublish option would be a huge asset to the CMS. If that's not possible (or at least not possible soon), then the ability to schedule an end to expiration should work. It might sound like a small thing, but being able to unpublish and the...
10 months ago in Content Management / Content Manager 0

Dedicated email proofing so that subject line and inbox preview are displayed

We proof all of our marketing emails in the CMP. Currently, we have to take a screenshot of the subject line and email preview so that the team can review how it will appear in customer inboxes. It would be great to have a dedicated email proofing...
over 1 year ago in Content Marketing / Miscellaneous 1 Future consideration

Hide broken links on expired content from Link Status report

Currently, the Link Status report shows broken links that are present on expired pages. I would prefer it if broken links on expired content could be excluded from the report. This could be configurable. Jira ticket
over 4 years ago in Content Management / Technical 1 Future consideration

Sharepoint integration

As we store a lot of content on our sharepoint users see the usecase to integrate the content share with Sharepoint. Also, to be able to share URL to sharepoint links
about 1 year ago in Content Marketing / Integrations 0

Allow experimentation for email trigger campaigns

As a marketer I want to test different triggers and different prioritization against each other and get reports about scenario A and B. For this I'd like to set up an independet set of triggers (set B) with prioritisations and select a %, a set of...
over 4 years ago in Product Recommendations / Email Personalization / Experimentation 0 Future consideration