Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Workflow Capability

Currently our business has a process to set up parts in our ERP systems. We use Excel, Smartsheet, and our ERP. Then we migrate over to the PIM to capture more information. That is a difficult transition because our users are already working with ...
over 1 year ago in PIM 0

Ability to Filter by Fields in Board View of Plan

Right now, we cannot filter out options in a field that we are looking at in the Board view. When we have a field with many options and we only want to view tasks for 3 of those options, we still have to view all of the options in the Board view.
over 1 year ago in Content Marketing / Plan 0 Future consideration

Ability to restore deleted segments, campaigns and reports

Provide the ability to restore deleted segments, campaigns and reports.
over 1 year ago in Data Platform App 0

Log user activity

Provide a log of user activity to track changes by user in all areas of the product.
over 1 year ago in Data Platform App 0

Auto-complete step if Assignee does not act on it

When a step has an Assignee and Due Date assigned, would be great to be able to configure in the workflow for a step to auto-complete if the assignee does not act on it within a certain time (i.e.: 48 or 24 hours). This would benefit the workflow ...
over 1 year ago in Content Management / Content Manager 0 Future consideration

Add support for Indexing Events

as a developer I want to be able to cache code that uses Search & Navigation in logic, and depend on masterkeys. When content is changed in the index I want to invalidate the cache (remove masterkey from cache). I want to subscribe on changes ...
over 1 year ago in Search & Navigation 3

Method to return if user is bucketed into an experiment

Create a method that returns a boolean to check if a user is in an experiment or not. Something similar to isFeatureEnabled, but for the whole experiment (for server side SDKs). I know that it could be built with some code, but having a simple isI...
over 1 year ago in Feature Experimentation / SDKs & Agent 1 Future consideration

Limit number of visitors for an experiment

Add the option to set up an absolute number of customers for an experiment or a variation. For example, an experiment supposed to be run only for the first 10000 visitors (instead of using the percentage).
over 1 year ago in Feature Experimentation / APIs 1 Will not implement

Reports in CMS (12.18), use full width for result set.

Should be no need to breaking the broken link over five lines when there are so much space to use. So my suggestion is to use more width on the result grid to make the result more readable.
over 1 year ago in Content Management / Reporting 0 Future consideration

Custom Message for Sharing

When sharing assets or tasks, including a custom message written by the sender can help provide context to the recipient.
almost 2 years ago in Content Marketing / Miscellaneous 1 Future consideration