Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Ability to lock down code editor / css changes

As an administrator, I want to lock down the code editor / CSS changes within the platform to prevent security risks from non-technical users or bad actors inserting malicious code.
9 months ago in Web Experimentation / Security 0

Allow Calculated Metrics

Customers would like to be able to build their own metrics by mixing Optimizely events already present in the platform. A key example is funnel metrics: Conversions of step 2 / Conversions of step 1 as opposed to conversions of step 1 / number of ...
over 2 years ago in Experimentation Analytics / Metrics Setup 2 Planned

Back In Stock Trigger

an OMVP has asked about adding a "back in stock" trigger functionality to email/trigger messages. The trigger would work something like: User first browses product on site which is out of stock A day or sometime later the product is now back in st...
over 1 year ago in Product Recommendations / Email Personalization 0

Add validation notifications on property tabs and property labels

When editing a page/block, the property validation feature is great to prevent editors publishing an incomplete or sub-optimal piece of content. However, the validation notification is only shown near the Publish dropdown menu, and the editor then...
almost 2 years ago in Content Management / Editing 0

Support for Managed Identity in EPiServer.Azure

We are hosting Optimizely CMS in Azure for some customers so we are using the EPiServer.Azure nuget package for connection to Azure Storage Account and Azure Service Bus. To do this we have use the SAS key connection string. Are there any plans to...
over 1 year ago in Content Management / Technical 0

Add horizontal scrollbar to page/asset pane and model windows.

As a CMS user, the page pane, asset pane, and page/asset selector modal should display horizontal scroll bars when trying to view deeply nested content items. This will improve navigation and prevent content item names from being cut off.
12 months ago in Content Management / Editing 0

Version Conflict Between CMS and Commerce Latest Packages with TinyMCE Version (4.8.0/4.7.2)

I'm running into a version conflict when trying to upgrade to the latest versions. CMS 12.31.2 references TinyMCE 4.8.0, but Commerce 14.29.0 requires 4.7.2, which causes the package restore to fail, while we can directly reference the dependency ...
3 months ago in Customized Commerce / Technical 1

A true unpublish option or the ability to schedule the end of expiration

A true unpublish option would be a huge asset to the CMS. If that's not possible (or at least not possible soon), then the ability to schedule an end to expiration should work. It might sound like a small thing, but being able to unpublish and the...
9 months ago in Content Management / Content Manager 0

Ability to Redirect Expired/Deleted Asset URLs

Allow the ability to add/choose a redirect address for assets that have been removed or expired so users can be sent to an alternate page instead of a 404
about 1 year ago in Content Marketing / DAM/Library 0

Upload Option in Promotions

When adding a promotion, you need to do so one at a time. If a template and the ability to import were available it could be a huge time savings.
6 months ago in Admin Center 0