Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1729

Task templates for specific user teams or persons

As a creator I would like to create my own task templates that I can share with relevant persons. Only those persons should be able to see these templates when creating a new task.
about 1 month ago in Content Marketing / Tasks, Campaigns, and Events 0

Feedback from a POC customer on usability

Here is some feedback I got from someone who's running a POC of Feature Experimentation. Frustrating that Development environment is chosen by default when clicking a Flag. This person has made changes to the wrong environment many times before re...
11 months ago in Feature Experimentation / Project / Account Configuration / Settings 1 Planned

Paasportal does not support different levels of access on Production

It would be very helpful to have different levels of access to Production on Paasportal. We do not want everyone to have the ability to deploy, but it would be helpful to grant access to QA to view logs and other troubleshooting functionality.
over 1 year ago in DXP Cloud Platform 0 Future consideration

Request for limited support regarding Azure Storage Queue hosted by DXP

We have a solution that is live now with a large customer and multiple integrations. Storage Queue is being leveraged to elevate the delays of processing data into Opti. We noticed we don't have access to delete or update the queues (though we wer...
over 1 year ago in DXP Cloud Platform / Data management 0 Future consideration

Scheduled re-import of indexed content

As a site owner using Content Recommendations, I would like the ability to schedule re-import of already indexed content in Content Recs, so that: a) there would be no need for manually triggering a re-scan, e.g. if we add or change metatag or dat...
over 3 years ago in Content Recommendations 3 Future consideration

Bulk Download Assets from DAM

Currently the maximum amount of assets you can download at once from the DAM is 100. We have an instance where we need to download 1800 assets and would like a way to bulk download all assets that are in a folder or relate to a specific filter.
5 months ago in Content Marketing 3 Future consideration

Add validation notifications on property tabs and property labels

When editing a page/block, the property validation feature is great to prevent editors publishing an incomplete or sub-optimal piece of content. However, the validation notification is only shown near the Publish dropdown menu, and the editor then...
over 1 year ago in Content Management / Editing 0

Add ability to search by string

The current elasticsearch is fundamentally a keyword search function. Searching for "black pipe" will returns results with "black" or "pipe" in the data set. Our executives feel that the search results should only include those items with "black p...
3 months ago in Search & Navigation 1 Already exists

Dedicated email proofing so that subject line and inbox preview are displayed

We proof all of our marketing emails in the CMP. Currently, we have to take a screenshot of the subject line and email preview so that the team can review how it will appear in customer inboxes. It would be great to have a dedicated email proofing...
over 1 year ago in Content Marketing / Miscellaneous 1 Future consideration

Being able to delete/move to trash orphaned blocks and media

As an editor I would like to be able to remove/move to trash a block or a media content item from the property view in the CMS. As it is now you need to have the Block or Media widget open, and if a piece of content is orphaned you don't see it in...
over 3 years ago in Content Management / Asset Management 1 Investigating