Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1836

Pin your default Plan view

When you go into the Plan module teams and individuals would like to always come to their own default view. It is really confusing now and you don´t know where you are.
about 2 months ago in Content Marketing / Plan 0

Allow Admins to specify where notifications of changes to assets are sent to

Currently, the owner of an asset in the DAM is the one who receives notifications about the asset being moved, deleted or requests to edit. Can Optimizely provide Admins with more control over who receives these notifications (e.g., from the Asset...
5 months ago in Content Marketing / DAM/Library 0

CMP Dark Mode

The CMP layout is very white and can be straining to look at for a long time. It would be amazing to see an optional "dark mode" theme.
7 months ago in Content Management / Personalization 0

Ability to download all assets from attachments

It would be super super useful to be able to bulk download assets from the attachments section of tasks/requests.
7 months ago in Content Marketing / Tasks, Campaigns, and Events 0

More details in Fields page

I would like to see how often a field is used and see all of the templates a field is used in to make it easier to deactivate fields we no longer need or know which forms will update when I edit a field. This is a repeat of another request.
8 months ago in Content Marketing / Settings + Configuration 1 Future consideration

TinyMce V4 - Extend with new link button

I want to extend some tinymce functionality. I need a button that, when highlighting a word, I can link to some pience of content. When selected, it should wrap the word with some meta data (ex: "<span data-id="contentId">{markedWord}</sp...
8 months ago in Content Management / Editing 0

Automatic brand templates

As a marketer I want to save time in creating assets based on Brand templates. I want to use Brand templates on a set of assets with the same dimension (else: message /hint) to create overlays or use them in a Brand templates where one asset place...
9 months ago in Content Marketing / DAM/Library 0

Required pako library (license MIT AND Zlib), which is not listed in the allowedLicenseTypes.json file.

This about following support ticket: https://support.optimizely.com/hc/en-us/requests/1346840 Creating this enhancement request as mentioned in the above ticket We have a requirement to extract the content of multiple PDFs from child products and ...
9 months ago in Configured Commerce / 3rd Party Library Allow Listing 0 Investigating

Call out top contributing users

We're trying to incentivize people to use CMP more for their everyday work. As a way to do so, we could add a little visual reward for people who work in CMP most. Maybe we could add a little crown to the user that month with the most events
almost 1 year ago in Content Marketing / Miscellaneous 1 Future consideration

Upload as zip to DAM (and unpack)

We upload a lot of files to the DAM, and it can be rather slow to wait for each file to upload, process etc. It would be super helpful if we could upload a bunch of compressed files all at once. In our opinion that should mean a couple of features...
about 1 year ago in Content Marketing / DAM/Library 0