Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Showing 1810

Imports - Keep Current Status If No Change

When importing updates from external systems such as ERP, the entire catalog is usually included in the file, even if most records have no changes. Currently, when importing a record with no changes, the status is automatically changed from publis...
6 months ago in PIM 1

Ability to lock down code editor / css changes

As an administrator, I want to lock down the code editor / CSS changes within the platform to prevent security risks from non-technical users or bad actors inserting malicious code.
7 months ago in Web Experimentation / Security 0

Add an option to the CMS Workflow to target a single user to approve vs a group

No description provided
about 1 year ago in Content Management / Collaboration & Approval 3

Extended search of Organizations and Contacts to show and search custom fields

Allow customization to the search of Organizations and Contacts under Commerce/Customers so that you can see and search on custom fields, i.e. Organization/Contact unique ID from the ERP or CRM.
10 months ago in Customized Commerce / Catalogs 1 Already exists

Increase timeout and/or fix remember me

When logging into home.optimizely.com using Opti ID, it times out very quickly. It's not long enough to do/monitor anything. Please increase the timeout. Additionally, the "remember me" doesn't seem to work, I still get logged out in like 20 minut...
about 1 month ago in Opti ID 0

Would like to use HTTP/3 at the Cloudflare layer

According to Cloudflare documentation ( https://developers.cloudflare.com/support/network/understanding-cloudflare-http2-and-http3-support/ ) HTTP/3 (uses QUIC) is supported. We would like to have this option.
over 1 year ago in DXP Cloud Platform / Traffic management 1 Future consideration

CMP - Tasks - adding Task Template clears the hosting campaign

Hi Team, thank you for enabling to choose a Task Template also for the existing Tasks - great to see to are further refining and evolving this super helpful feature. Here we have observed a bit unexpected behaviour when choosing a Task Template in...
about 1 month ago in Content Marketing / Tasks, Campaigns, and Events 0

Impersonate Option from Additional Locations

Allow the ability to impersonate a customer from where you see their email. For example from the order history screen where you see created by. Allow quick impersonation from anywhere a user is listed.
about 1 month ago in Configured Commerce / Admin Console & Import/Export 1 Gathering interest

ODP-Campaign Sync: Increase frequency of sync from once a day to... more than once a day

At this time, ODP-Campaigns integration syncs once a day, can we increase this frequency
about 1 year ago in Campaign 0 Future consideration

Move render-blocking EpiserverForms JavaScript out of document head

Google PageSpeed Insights reports the WebResource.axd containing the Episerver injected JavaScript in the page head is render-blocking. jQuery here, loaded as a dependency of the Episerver Forms js blocks page rendering by an estimated 300ms dimin...
over 3 years ago in Content Management / Forms 2 Investigating