Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.

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Character counter for metadata

Google have guidelines for how long optimal metadata should be, e.g. Browser title: 40-50 characters, Meta description: 150-160 characters and Share description: 110 characters. It would be awesome if EditorGUI could calculate characters automatic...
over 2 years ago in Customized Commerce / Technical 0 Gathering interest

Remove link character limitation

There is a product limitation in Epi/Optimizely, så it's not possible to add a link longer than 255 characters to a button. Even if we override the 255 character limit, we can't exceed 450 due to Epi/Optimizely database limitations. That is bad - ...
over 2 years ago in Content Management / Technical 0

Log access for slot instances

I would like to be able to troubleshoot slot instances instead of contacting support for the log files. In the log stream you are only able to access the master slots and when appending -slot to the url it says that logging is not enabled for this...
over 2 years ago in DXP Cloud Platform / Code deployment 0 Future consideration

Workflow Action "Write/Edit Brief"

We would like the ability to use workflow actions to enforce the creation of a brief before we start on contnet creation. The "write/edit content" action gives access to the content tab. We would like something similar, but for the brief tab only.
over 2 years ago in Content Marketing / Tasks, Campaigns, and Events 0 Future consideration

Complete Steps and Tasks from List View

From the List View, users are unable to mark workflows complete and therefore change the status of tasks. With the new list view enhancements, it would be beneficial to include this capability in List to be able to mark complete on the fly and get...
over 2 years ago in Content Marketing / Plan 0 Future consideration

New feature request for Square Payment gateway

This is a request to include Square payment gateway option on Optimizely platform.
over 2 years ago in Configured Commerce / Integration 0 Gathering interest

Vertex Tax implementation need an option to "Post tax on Order Submit"

Recently we found that the Vertex tax implementation do not have an option to restrict posting the tax on Order submit. This option is available for the Avalara. Generally thx get submited to the Vertex later in the Order fulfilment process in ERP...
over 2 years ago in Configured Commerce / Integration 1 Will not consider

Refresh Published Products Job Batching

From my experience with one of our clients, the PIM: Refresh Published Products job regularly has an issue at some point while pulling in 100k+ products. When it does die at some point during that pull, its extremely frustrating to invest another ...
over 2 years ago in PIM 5 Gathering interest

Enable SFTP for system integratoin

In some cases there is limited options to change the behaviour of the systems we integrate to, one case is integration with the ERP JDEdwards. For various reasons, we are not able to integrate in any other way than to use simple flat file exchange...
over 2 years ago in Customized Commerce / Technical 1 Gathering interest

Filter by 'Tasks I have been @-Mentioned In'

We have various users who are not specifically assigned to a task, however are @mentioned somewhere in the comments of the workflow or the content itself and therefore need to review. They would like to be able to easily view all of these tasks th...
over 2 years ago in Content Marketing / Plan 0 Future consideration