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Customer Feedback

We love feedback from you on our products and the problems in your daily work that you would like us to solve. Please describe the challenge you're encountering and your desired outcome. Be as detailed as possible.

For technical issues or bugs please head to Support or our Developer Community. You can assign up to 20 votes in total. Thank you for your feedback.

Status explanation: 'Future Consideration' = Continuing to collect further feedback, not planned at this time. 'Investigating' = Prioritized for deeper customer and feasibility investigations ahead of planning development.


We are pleased to announce that beginning on Tuesday, March 25th, we are launching a new feedback experience for our customers!

The new experience should transition over seamlessly, but please be aware that short interruptions to our feedback portal may occur on March 25th between 2:30-4:30pm EDT.


All the best, your Optimizely Product Team

Categories Technical
Created by Guest
Created on May 30, 2022

Remove link character limitation

There is a product limitation in Epi/Optimizely, så it's not possible to add a link longer than 255 characters to a button. Even if we override the 255 character limit, we can't exceed 450 due to Epi/Optimizely database limitations. That is bad - UTM tags and other links tend more and more to be a lot longer than that. We need to be able to create teaser with long URL - so please prioritize to fix this.